Forgot Your Apple ID Password and Email On iPhone XS Max? Heres the Best Fixes

Forgot Your Apple ID Password and Email On iPhone XS Max? Heres the Best Fixes

Alma Lv12

Forgot Your Apple ID Password and Email On Apple iPhone XS Max? Here’s the Best Fixes

For Apple users, the Apple ID stands as the gateway to its services. It connects users to a universe of innovative apps, music, and more. So, I forgot my Apple ID password, and email is not a situation many Apple users want to be in. However, the moment of forgetting the Apple ID password and email can turn into a nightmare.

It can leave users worried and locked out of their cherished accounts. That’s why the need for swift and effective solutions to regain access to Apple ID accounts has become vital. In this comprehensive guide, we unveil the best solutions available. The aim is to empower users to regain control over their Apple system.

Way 1: Reset Apple ID Password From The Settings [Immediate Solution]

One of the quickest remedies for a misplaced Apple ID password involves starting the password reset procedure. This can be conveniently carried out from the settings on your iOS device or Mac. This approach offers a rapid and convenient pathway to regain entry to your Apple ID. To reset your Apple ID password on Mac and iOS devices, please adhere to the steps provided below:

For iOS Devices

  • Step 1. Locate and launch the Settings app on your iDevice by swiping left and right through the installed apps. After entering, select your name and proceed to tap “Sign-In & Security” in the subsequent window.

tap sign in and security

  • Step 2. Opt for “Change Password,” input your current iDevice password, and enter your new Apple ID password. Confirm the new password and finalize the process by tapping “Change Password.”

choose the change password option

For MacBook

  • Step 1. Navigate to the top left corner of your Mac and select the Apple logo. From the dropdown menu, choose “System Settings.” Inside “System Settings,” click on your name and select “Sign-in & Security.”

open macbook system settings

  • Step 2. Within the “Sign-In & Security” tab, locate “Password” and click on “Change Password.” Enter your Mac passcode and follow the on-screen instructions to reset your Apple ID password.

press the change password button

Way 2: Reset Apple ID Password From Website

Have resetting the Apple ID password from the settings on your iOS device or Mac proved unsuccessful? An alternative approach lies in using the official Apple “iForgot” website. This online solution functions as a dependable platform. It enables users to recover access to their Apple ID while ensuring password resets are conducted securely. The following steps outline the process:

  • Step 1. To begin, launch a web browser and navigate to iforgot.apple.com. Afterward, opt for the “Reset Password” option, leading you to the page dedicated to changing your Apple ID password. Provide your Apple ID, usually the email address linked to your Apple account, and proceed by clicking “Continue.”

tap on the reset password button

  • Step 2. You will receive a confirmation code on one of your trusted Apple devices by proceeding to the next screen. Tap “Allow” on the confirmation pop-up, and you will be redirected to enter your trusted Apple device passcode. This will allow you to set a new password for your Apple ID.

enter idevice old password

Way 3: Reset Apple ID Password Using the Apple Support App

The official Apple Support app is another way to reset your Apple ID password. It is a blessing in disguise for those who don’t have access to trusted devices or recovery email/phone numbers. This method can be easily accessed from another iOS device. Below are the necessary procedures you must follow to reset your Apple ID password with email using the Apple Support app:

  • Step 1. Start by accessing an iOS device, then continue by installing Apple’s official Support App. After installation, launch the application and navigate to the “Support Tools” category. Find the “Reset Password” option and click on it to commence the password reset process.

proceed with reset password

  • Step 2. When it comes to selecting the Apple ID, tap “Help Someone Else.” Then, enter your Apple ID, press “Continue,” and follow the on-screen instructions to complete the process.

tap on the continue button

Way 4: Reset Apple ID Password Using Account Recovery Contact

You are in luck if you have added an account recovery contact before losing your Apple ID password. To guarantee that you never face lockouts on your Apple ID or devices, Apple permits the addition of up to 5 recovery contacts. Simply contact your account recovery contact for assistance. Here are the steps they can follow to aid you:

On iOS Devices

  • Step 1: You can begin by accessing the iOS device’s Settings and tapping the Apple ID. On the following screen, press “Sign-In & Security” and go on to “Account Recovery.”

access sign in and security settings

  • Step 2: Here, press the account’s name that has added them as recovery contact. Press “Get Recovery Code” on the following screen and share it with the person who needs to regain access to his devices.

tap on get recovery mode

On Mac

  • Step 1: Start by accessing “System Settings” using the Finder and click on your name from the top left corner. Following this, access the “Sign-In & Security” settings and tap “Account Recovery.”

proceed with system settings

  • Step 2: Select the contact who has asked you for help recovering their account. Then, tap “Get Recovery Code” to receive a code that you need to share with the targeted person.

tap on get recovery code

Way 5: Reset Apple ID Password Through Requesting Account Recovery

Did all previous methods fail to yield the desired outcome? You can request an account recovery through the official Apple iForgot website. This process facilitates a comprehensive account recovery procedure. It enables users to regain access to their Apple ID account with the help of Apple’s support team.

All you need to do is contact Apple support and request resetting your Apple ID password. It usually takes up to 72 hours for this process to complete. To make it quicker, you should avoid using the Apple iPhone XS Max device from where you made the request. Similarly, power off all devices where the targeted Apple ID is logged in.

You can further shorten the process by using the verification code sent to your primary email. As far as the progress of the procedure is concerned, you can view it on the iForgot website by adding your Apple ID.

Way 6: Make Apple ID Account Recovery Easy With Wondershare Dr.Fone

If you have been trying all the solutions and the Apple ID account has not yet recovered, then you need a more solid solution. Your Apple ID is the main aspect of your Apple devices to get your operations done smoothly. Without having access to it, you will be unable to utilize the services of the App Store, iCloud, and others.

That’s why it’s necessary to recover your Apple ID as soon as possible. Wondershare Dr.Fone provides a robust feature to unlock your Apple ID and resolve this problem permanently. This software can also bypass your Screen Time Passcode if you have forgotten your password. You will be able to use your Apple ID effectively after using this iOS screen unlock toolkit.

Key Features of Wondershare Dr.Fone

Dr.Fone - Screen Unlock (iOS)

Unlock iPhone/iPad Lock Screen Without Hassle.

  • Simple, click-through, process.
  • Unlock screen passwords from all iPhone and iPad.
  • No tech knowledge required, everybody can handle it.
  • Supports the latest iOS version fully!New icon

4,395,216 people have downloaded it

  1. Wondershare Dr.Fone facilitates the Apple ID unlock process even for iOS 17 and iPadOS 17 users.
  2. Users can utilize the software’s advanced algorithms to remove the iTunes backup encryption without corrupting anything.
  3. It also permits users to unlock their iDevices screens, thereby restoring access to their iOS devices.

Steps Involved To Make Apple ID Account Recovery With Wondershare Dr.Fone

Its simple interface is specially designed to assist the users in implementing the essential steps regarding the Apple ID recovery process. Here is how to make the Apple ID account recovery with Wondershare Dr.Fone:

  • Step 1: Choose the Remove Apple ID Tool

At first, you will have to launch Wondershare Dr.Fone on your system and access the “Toolbox” tab on the left side. Different options will appear in front of you, from which select the “Screen Unlock” tool and confirm the Apple iPhone XS Max device OS as “iOS.” After that, you need to choose the option of “Remove Apple ID” and connect your Apple iPhone XS Max to the computer.

proceed with remove apple id

  • Step 2: Get Your Apple iPhone XS Max into the Recovery Mode

In the next step, proceed with unlocking your Apple iPhone XS Max and selecting the “Trust” option for system authentication. After doing this, you need to press the “Unlock Now” icon and follow the on-screen instructions to confirm the status of Screen Lock and Two-Factor Authentication. Next, you will be required to enable Recovery Mode on your iDevice.

enable the recovery mode

  • Step 3: Finalize the Apple ID Unlocking Process

When your Apple iPhone XS Max has entered Recovery Mode, Wondershare Dr.Fone will detect the model of your iDevice and choose the “System Version” for downloading the required iOS firmware. After verifying the iOS firmware, press the “Unlock Now” button and give the confirmation to initiate the unlock process of Apple ID.

tap sign in and security

Conclusion

In summary, the Apple ID serves as the fundamental key to unlocking a world of apps and services. Yet, the experience of forgetting the Apple ID password and email can be frustrating as it restricts users’ access to their cherished accounts and services. Throughout this guide, we have explored a range of solutions on how to retrieve the Apple ID.

It ensures that users regain control over their accounts within the Apple ecosystem. Furthermore, for more intricate and robust solutions, Wondershare Dr.Fone stands as the best choice. It offers a dedicated Unlock Apple ID feature. This presents an invaluable help to resolve Apple ID-related issues swiftly.

iPhones are known for their robust security features. The Apple ID is the central feature used to provide many security services that ensure the safety of personal data. Yet, life often leads you to moments when you must part ways you’re your devices. Be it for selling, gifting, or any other reason.

In such cases, it’s essential to understand how to unlink iPhones from your Apple ID. This 2023 guide is your go-to resource, providing insight into various methods to disassociate your Apple iPhone XS Max from your Apple ID, even when facing a forgotten or unrecoverable passcode.

apple id password prompt find my

Part 1. How the Apple ID System Works

The Apple ID is like the key to your Apple iPhone XS Max’s world. It’s a special account that connects your Apple iPhone XS Max to Apple’s services. With it, you can download apps, back up your data, and more. It’s an essential part of your Apple iPhone XS Max experience.

Here are ways that it protects your device.

  • **Preventing use when stolen.**If your Apple iPhone XS Max gets into the wrong hands, your Apple ID keeps it locked. Even if someone tries to reset or erase the phone, they can’t use it without your Apple ID passcode.
  • **Preventing use even after reformatting the phone.**Even if you reset or erase your Apple iPhone XS Max, it stays locked to your Apple ID. This is super important for keeping your data safe.
  • **Other ways.**Apple ID helps you find your lost iPhone and secures your payments and personal info.

Remembering your Apple ID passcode is an intelligent move. It makes managing your Apple iPhone XS Max more accessible and safer. Forgetting it can make things tricky, especially when you want to unlink your Apple iPhone XS Max from your Apple ID. But don’t worry, there are solutions for that, too!

The usual way to unlink your Apple iPhone XS Max from your Apple ID is recommended, especially when remembering your Apple ID passcode. This ensures a smooth and secure transition for your device. Here’s how you can do it, step-by-step:

  • Step 1. Sign out of Apple ID (through Settings):

  • Open your Apple iPhone XS Max’s Settings.

  • Scroll down and tap on your name at the top.

  • Next, scroll to the bottom of the screen and choose Sign Out.

  • You’ll be asked to enter your Apple ID passcode and tap Turn Off.

  • Confirm by selecting the data you want to keep on your Apple iPhone XS Max.

  • Finally, tap Sign Out.

icloud signout option

  • Step 2. Deactivating iMessage and FaceTime:

  • After signing out of your Apple ID, go back to

  • Scroll down to Messages and tap it.

  • Turn off iMessage by flipping the switch.

  • Go back to Settingsand tap FaceTime.

  • Turn off FaceTime by flipping the switch.

messages and facetime in settings

  • Step 3. Reformat the phone:

  • Return to

  • Scroll down and tap

  • Scroll down and select

  • Choose Erase All Content and Settings.

  • Confirm this action. Your Apple iPhone XS Max will reset to its original state.

transfer/reset iphone page

Following these steps, your Apple iPhone XS Max will be unlinked from your Apple ID and ready for a new user or any other purpose. Remember, this method is best when you can easily recall your Apple ID passcode.

Part 3. What To Do If You Forgot Your Apple ID Passcode

If you still need to remember your Apple ID Passcode, following the steps in the previous section would be unadvisable, as it will leave your Apple iPhone XS Max locked and inaccessible. In this case, recovering your Apple ID Passcode is essential before unlinking iPhones.

These are some ways to recover your Apple ID passcode:

Use the Forgot Your Password Option

Start by going to the Apple ID account page or using the “Forgot Your Apple ID or Password?” link on your Apple iPhone XS Max’s login screen. You must enter your Apple ID and follow the steps provided to reset your passcode. Apple will guide you through resetting your Apple ID passcode, often requiring you to verify your identity via email or other security questions.

sign in with apple id page

Contact Apple Customer Service

If the above method doesn’t work or you’re facing difficulties, contacting Apple Customer Service is a good idea. They can assist you in recovering your Apple ID passcode and provide expert guidance.

After recovering your Apple ID Passcode, you can perform the steps outlined in the previous section to unlink your Apple iPhone XS Max normally. With your passcode in hand, the process becomes straightforward, allowing you to maintain control of your device while preparing it for a new user or another purpose. Remember, your Apple ID Passcode is a vital key to unlocking the full potential of your Apple iPhone XS Max, so it’s essential to keep it safe and secure.

Part 4. If You Can’t Recover Your Passcode: Wondershare Dr.Fone

If, for instance, you find yourself in a situation where you really can’t recover your Apple ID passcode, or perhaps you’ve reformatted your phone without unlinking your Apple ID, leaving it inaccessible, it’s time to turn to a trusted third-party tool to help you unlock and unlink your Apple ID from your Apple iPhone XS Max.

Wondershare Dr.Fone is a versatile and powerful phone management tool designed to assist you in various aspects of your iOS device. It offers a range of features to help you manage and troubleshoot your Apple iPhone XS Max, including data recovery, system repair, and device unlocking. It’s a user-friendly solution that caters to your needs when dealing with complex issues like opening your Apple iPhone XS Max from an Apple ID.

dr.fone homepage

One of Dr.Fone’s standout features is the Screen Unlock feature. It is an invaluable tool when facing challenges like an inaccessible iPhone due to a forgotten Apple ID passcode or a device that has been reformatted without unlinking the Apple ID. With Dr.Fone – Screen Unlock, you can learn how to unpair iPhones from the previous Apple ID, ensuring you can use it effectively.

Before anything, be warned that this method removes all data from an iPhone. Creating a backup of your phone before performing the steps below is best.

  • Step 1: Launch Dr.Fone. Click Toolbox and then select Screen Unlock (iOS).

  • Step 2: Click Remove Apple ID.

dr.fone screen unlock page

  • Step 3: Connect your Apple iPhone XS Max to your computer. Click Unlock Now once you’ve confirmed its connection.

screen unlock connect page

  • Step 4: Click Yes on the screen lock verification page.

screen lock confirmation page

  • Step 5: Click Yes on the Two-Factor Authentication verification page.

confirm two-factor authentication

  • Step 6: Follow the instructions to put your device into Recovery Mode. If they don’t work, click Try DFU Mode.

recovery mode tutorial

  • Step 7: Verify your device details**.** Edit manually for any discrepancies. Click Start once done.

verify device model page

  • Step 8: The firmware will start downloading. If it is slow, click Copy for a direct download link of the firmware.

download in process page

  • Step 9: Click Unlock Now once downloading is done.

firmware download complete

  • Step 10: Input the code “000000” on the appearing prompt and click Unlock.

unlock confirmation prompt

  • Step 11: Avoid any disconnection during the unlocking process.

unlocking apple id ongoing

  • Step 12: Click Done once you see this page. Click Try Again if the method does not work.

Apple ID unlocked page

Conclusion

In summary, this guide has navigated you on how to unlink iPhones from their Apple ID, covering both the normal process and what to do when you’ve forgotten your passcode. However, the critical lesson here is remembering your Apple ID passcode to avoid unnecessary complications.

Should you ever find yourself locked out of your device, Wondershare Dr.Fone - Screen Unlock emerges as your go-to solution. The all-around phone management tool can rescue you from tricky situations and help you unlink your device effortlessly. Remember to keep your Apple ID passcode safe and handy, but know that Dr.Fone has your back when you need it.

How to Fix Locked Apple ID on Apple iPhone XS Max

Part of why you own and use Apple devices is the reliability of the Apple iPhone XS Max devices and the ease of using them. This starts with the quality of hardware and the synergy with the software that runs the hardware, and the user experience you get. Apple puts great emphasis on this, and rightly so, for this is one of the keys defining and differentiating factors for people to choose Apple’s iOS over Google’s Android. Like with all good things in life, sometimes, a spanner is put in the works that bring your smooth-sailing life to an abrupt halt. With smartphones playing pivotal roles in our lives today, from payments to internet experiences to getting work done to stay in touch with people, anything that stops us from using our smartphone or endangers that experience is a cause for worry. A locked Apple ID is one such thing. It does not happen frequently, in fact, most users will never experience a locked Apple ID, but for the ones who are fortunate enough to have such a rare experience in life, help is at hand. All you need to do is relax and read on. By the end of it, you will have an unlocked Apple ID and you can go back to cruising.

Part I: Difference Between Activation Lock and Locked Apple ID

Apple being Apple, does a lot to make sure that users get the smoothest experience possible when interacting with their Apple products, both hardware, and software. Yet, sometimes, the messaging gets confusing, and people are not sure what is what. One such thing is the difference between iCloud Activation Lock and Apple ID Lock. While people are more likely to encounter Activation Lock and less likely to encounter Apple ID Lock, they are often confused when they encounter Apple ID Lock and struggle to figure out what that means and how to resolve the issue.

Activation Lock is when your supported Apple device is locked for a number of reasons. The most common reason is a stolen device that was locked by its owner, however, there are other perfectly valid reasons such as an outgoing employee forgetting to sign out and erase their Apple device before submitting it back. The IT department would not be able to reset that device without turning off Find My Apple iPhone XS Max and Activation Lock on the Apple iPhone XS Max device.

A locked Apple ID usually happens when the user has forgotten their password to their Apple ID account and attempts to figure out the password have been unsuccessful. Sometimes, Apple ID gets locked automatically under some conditions, and that requires users to reset their password to gain access. A locked Apple ID does not mean that your device is locked for your use. You can keep using it so long as you do not try to use another Apple ID with it since to do that you would have to sign out of your current Apple ID (which is locked) and you won’t be able to do that. On the other hand, Activation Lock renders the entire device unusable till the lock is cleared.

apple id locked message

In short, Apple ID Lock is about a user’s account with Apple, akin to how Google Account works on Android devices. Apple ID Lock locks a user’s account with Apple while retaining complete usage of the Apple iPhone XS Max device whereas Activation Lock locks the Apple iPhone XS Max device and prevents anyone from using it until the correct credentials are entered. This is about verifying the ownership of the Apple iPhone XS Max device and works to deter theft of Apple devices.

Part II: Checking If Your Apple ID Is Locked

the message of apple id locked

A locked Apple ID is rather unmistakable. Your device would keep telling you that your Apple ID is locked for your security. Your Apple ID could be locked or disabled altogether if someone has tried to gain access to your account (and, obviously, failed). Apple would disable access to the Apple ID unless you are able to prove rightful ownership and reset the password successfully.

Part III: Reasons for Locked Apple ID

There can be a few reasons why your Apple ID is locked. You forgot the password and now it is locked since you entered the wrong password too many times. A scarier prospect, albeit a real one, is that some malicious actor attempted to login into your Apple ID account but failed. Had they succeeded, you would have gotten a message that ‘your Apple ID is being used on another device’ now.

Apple does a lot to ensure that your Apple ID remains safe. You trust Apple with a lot of your data, including financial data by way of your credit cards associated with Apple ID to make purchases on the App Store and iTunes Store. Therefore, some of the time, Apple preempts issues by proactively locking up your Apple ID or even disabling it. It goes without saying that sometimes it is something so simple as a software error that is believed to have locked up Apple IDs for many users around the world a while ago. It is also entirely possible that it was some malicious actor probing the servers for accounts.

All of these will result in a locked Apple ID that users will have to reset their password to in order to gain access back.

Part IV: How to Unlock Apple ID on Apple iPhone XS Max

apple id webpage

It is unfortunate you are facing a locked Apple ID. Apple tries its best to make users aware of safety protocols they need to follow to minimize and mitigate such unfortunate occurrences, such as using two-factor authentication, trusted devices, trusted phone numbers, passwords, passcodes, etc. that serve as deterrents to prevent unauthorized access to devices and accounts. Yet, when the unfortunate happens, what to do?

IV.I: Unlock Apple ID Via Two-Factor Authentication

Apple implemented two-factor authentication a long time ago to prevent unauthorized access to Apple ID accounts. If you have it enabled, you would be able to use two-factor authentication to unlock your Apple ID again.

Step 1: Go to https://iforgot.apple.com .

apple id iforgot support page

Step 2: Key in your Apple ID and proceed.

Step 3: Confirm your mobile number associated with the Apple ID.

apple id iforgot support

If you have another device associated with the Apple ID and it is a trusted device, you can now receive instructions to proceed with a two-factor code on that device.

using iforgot support page to unlock

Step 4: Use that code to unlock your Apple ID using two-factor authentication.

IV.II Unlock Apple ID Via Dr.Fone - Screen Unlock (iOS)

Dr.Fone is a name that will be instantly familiar to anyone who has ever had any issue with their mobile devices and would be able to vouch for the quality and efficacy of this software at fixing issues quickly and efficiently.

Dr.Fone is a collection of carefully crafted modules that helps you when most needed. Ranging from helping you wipe your devices securely with Data Eraser to maintain your privacy when you sell your device or give it to service and helping you erase not just junk on your device but also user data such as SMS (whether single or batch) to free up some space on your Apple iPhone XS Max, to Phone Transfer that helps you to easily transfer data you’re your old phone to your new Apple iPhone XS Max including restoring from iCloud Backups, Dr.Fone is a venerable utility from Wondershare that does it all and lives up to its name. Naturally, this tool was designed to help you unlock your Apple ID as well.

Step 1: Download Dr.Fone.

Step 2: Launch Dr.Fone and select the Screen Unlock module.

homepage

Step 3: Click Unlock Apple ID to start the process.

unlock apple id

Step 4: Connect your device to the computer and wait for Dr.Fone - Screen Unlock (iOS) to detect it. You must know the passcode of your device.

trust this computer

You will be asked on your Apple iPhone XS Max to Trust the computer, and then you will need to enter the passcode.

Step 5: Unlocking Apple ID via Dr.Fone - Screen Unlock (iOS) will erase the contents of the Apple iPhone XS Max device. You need to confirm this by typing six zeroes (000 000) in the popup.

type six zeroes

Step 6: Follow the on-screen instructions to reset all your settings on the Apple iPhone XS Max and then reboot to start the unlocking process.

unlock apple id successfully

Dr.Fone - Screen Unlock (iOS) will notify you when the process is complete.

Part V: Conclusion

Considering how much the Apple ID is pivotal to our Apple experience, it can be incredibly unnerving to realize that it is locked or disabled, due to any reason. We use our Apple ID for iCloud services on Apple devices, to make purchases on iTunes Store and App Store and payments using Apple Pay. Apple knows this and has checked in place to make sure that only you are in possession of your Apple ID account at all times. It can cause a little hassle at times, since if someone makes multiple failed attempts to gain access to your account, Apple will lock your Apple ID until you can unlock it with proper verifications and reset your password.


  • Title: Forgot Your Apple ID Password and Email On iPhone XS Max? Heres the Best Fixes
  • Author: Alma
  • Created at : 2024-07-14 12:48:53
  • Updated at : 2024-07-15 12:48:53
  • Link: https://apple-account.techidaily.com/forgot-your-apple-id-password-and-email-on-iphone-xs-max-heres-the-best-fixes-by-drfone-ios/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Forgot Your Apple ID Password and Email On iPhone XS Max? Heres the Best Fixes