How to Fix when Apple Account Locked On iPhone XS Max?

How to Fix when Apple Account Locked On Apple iPhone XS Max?

You pick up your phone to perform a routine task, and your Apple iPhone XS Max gives you a surprise that you have gotten your Apple account locked. It will remain this way, and you will not be able to use the phone unless you follow the proper steps.

Several Apple device users face this problem, and one of these messages might be on your screen:

“This Apple ID has been disabled for security reasons.”
“You can’t sign in because your account was disabled for security reasons.”
“This Apple ID has been locked for security reasons.”

Getting your Apple account locked can be frustrating and might hinder the performance of your phone. In this article, we will discuss the various tips to solve the Apple account locked issue.

Part 1. Why is Apple Account Locked?

Although annoying, Apple locks your Apple Account for a good reason. There might be various reasons, but the most common one is that your account’s integrity was in danger. Apple locks your account when it sees an “unusual activity” surrounding your account or device. It generally happens when some unauthorized person attempts to access your account.

Your activity can also lock your account. If you fail to log in to your Apple ID several times, Apple might lock it. Moreover, your account can even get locked when you answer the security questions incorrectly more than once. Furthermore, Apple tries to keep your ID dedicated to a few devices. Besides, it could shut it down when you aimlessly try to open the account on multiple Apple devices.

Part 2. 3 Tips to Unlock Apple Account

Well, now you know the reasons behind the Apple Account getting locked. The next step is to learn the best tips to unlock it. Here, we will share various tricks that will open the Apple account in no time. So let’s dive in!

Tip 1. Use Dr.Fone to Unlock Apple Account (without Password)

Wondershare’s Dr.Fone comes with a complete set of tools to help with a range of different and challenging problems related to your Android or iPhone. The software has an intuitive interface, making unlocking Apple account a lot easier than its competitors. The application Dr. Fone - Screen Unlock (iOS) has robust versions for both Windows and macOS.

Some of the top and vital features of Dr.Fone are as follows:

It can repair the system of both Android and iOS devices.
It can backup data available on your device.
You can transfer WhatsApp, Line, and Kik chat history from one phone to another.

Download the tool on your respective system, and follow the guidelines stated below to unlock Apple account without the password:

Step 1: Run the Application

Once the download is complete, get your USB cable and connect your Apple iPhone XS Max/iPad to your computer.

Select the “Screen Unlock” tool, and a new interface will greet you. Select the “Unlock Apple ID” option to begin the process to unlock your Apple Account.

Step 2: Reset your Apple iPhone XS Max using Dr.Fone

Dr.Fone will present you with detailed on-screen instructions that show precisely how to reset your Apple iPhone XS Max Settings. Dr.Fone must unlock your Apple iPhone XS Max/iPad.

Step 3: Unlock the Phone

When your Apple device has been reset, Dr.Fone will get to work and will give you your unlocked iPhone/iPad in a matter of seconds.

When the process finishes, a pop-up message will notify you. It will point out that you can now unplug your Apple iPhone XS Max from the PC and check if the operation was successful.

Tip 2. Use iTunes to Unlock Apple Account

Apple also offers the services of its built-in utilities such as iTunes to unlock Apple account. Here before doing anything else, you will need to get your Apple iPhone XS Max into recovery mode. For added convenience, we have listed how to get into recovery mode with iPhone so you can smoothly proceed with the process.

Step 1. Power off your device.

Step 2. Once it’s powered off, press the side button and keep holding it while connecting your Apple iPhone XS Max to your computer.

Step 3. Once the recovery mode logo appears, leave the button.

Now that you have entered into recovery mode, the next step is to restore the iPhone. The process is simple. You can learn it quickly by going through the steps listed below:

Step 1. After successfully getting your Apple iPhone XS Max into recovery mode, select the Restore or Update option from iTunes.

Step 2. iTunes will download the necessary files to restore your phone, which can take some time.

Step 3. After the download, you can press shift while clicking restore, which will let you select the firmware file.

Step 4. Wait for the firmware update to finish, and then you are done!

Step 5. Access your Apple iPhone XS Max, and you will find that the Apple account will be disabled.

Tip 3. Recover Your Apple ID via Apple (Reset Password)

If you have forgotten your Apple device’s password, it’s recommended not to input your password more than one time. It would lead to a 24-hour shutdown. It cannot be lifted even if you know your password, so proceed wisely. The recommended solution instead is to reset your password.

Here are the steps to reset the password for any of your Apple devices, provided they are in your trusted devices’ list.

Step 1. Go to Settings on your Apple device and tap your name.

Step 2. Now, go to Password & Security and then Change passcode.

Step 3. If your Apple device is signed in to iCloud, you will be required to enter a password.

Step 4. Enter the iCloud password and then set a new code for your device.

Part 3. How to Change Apple ID on an iPhone?

If you have purchased a refurbished iPhone and the previous owner’s Apple ID added to it, it is wise to change the Apple ID. You can add your own or add the ID of someone you know. Apple provides simple steps for you to change your account on iPhone.

Step 1. Visit the relevant site of Apple to remove the ID and sign in with your account.

Step 2. Navigate to the Account section and choose Edit. From there, you will see a new list of options.

Step 3. Select Change Apple ID.

Step 4. Update your email address and click continue.

Step 5. That’s it!

Conclusion

Getting your Apple account can ruin your day and hinder your work. Luckily, there are suitable methods to fix the Apple Account Locked issue quickly and without any damage. Here, we have discussed the top techniques to unlock the Apple account. Hopefully, these tips have helped you can access the contents of your Apple iPhone XS Max.

How To Reset the Security Questions of Your Apple ID On Your Apple iPhone XS Max

Your Apple ID serves as the gateway to a multitude of Apple services, encompassing the likes of the App Store, iCloud, iTunes, and beyond. To fortify the safeguarding of your Apple ID, Apple kindly requests that you establish security questions.

These inquiries act as an extra shield, enabling you to regain access to your account should you ever forget your password. However, there are various reasons to explain why people want Apple ID reset security questions, like discussed below. In this ultimate guide, we provide step-by-step instructions on how to reset the security questions of their Apple ID.

Part 1: What Is the Purpose of the Apple ID Security Questions

Before talking about “reset my security questions Apple ID,” let’s talk about what they are. Apple has a reputation for ensuring the high security of its devices and services. The devices have Face ID and Touch ID for security and strong encryption standards. Apple devices are considered among the most secure in the tech industry. Moreover, Apple takes device security seriously. An example is the use of security questions.

When you create an Apple ID or set up a new device, Apple prompts you to choose security questions. These questions are carefully designed to be something only you would know. This explains their role as an extra layer of protection for your account. Typical instances include questions like “What is the name of your first pet?” or “In which city were you born?”

Importance of Apple ID Security Questions

The security questions associated with your Apple ID serve a critical role. They perform a pivotal role in ensuring the security and confidentiality of your digital presence. Numerous modern authentication techniques, such as biometrics, offer a strong layer of safeguarding.

Nonetheless, there might be instances where you require reentry to your account, such as in cases of forgotten passwords. In such scenarios, security questions serve as a vital lifeline, enabling you to authenticate your identity and regain control of your Apple ID.

Purpose of Security Questions

Account Recovery: Security questions are a valuable tool for account recovery. They provide a means for you to prove your identity to Apple support in case you’re locked out of your account. Thus helping you regain access to your account quickly.
Additional Layer of Security: Imagine someone manages to get your Apple ID details. Even then, they would still need to answer your security questions to make changes to your account. This extra layer of account protection prevents unauthorized access.
Privacy Protection: Apple understands the importance of privacy. By setting up security questions, you can choose information that is meaningful to you. At the same time, it is not easily discoverable by others, enhancing the privacy of your account.

Part 2: How To Reset the Apple ID Security Questions Through the Account Settings

As we’ve established, Apple prioritizes security and privacy. There are various reasons why you might want to reset your Apple ID security questions. These range from enhancing security to changing the info associated with your account. Whatever your reason, it’s essential to securely follow the proper procedure for iCloud reset security questions.

Why Reset Your Apple ID Security Questions?

Enhancing Security: Security is an ever-evolving field. Resetting your security questions periodically can strengthen your account’s defense. It is especially handy against emerging threats and ensures your information remains secure.
Prevention of Attacks: Do you suspect unauthorized access or believe your security questions may have been compromised? In this scenario, resetting them immediately can protect your account.
Adhering to Best Practices: Security experts recommend changing passwords and security questions periodically. Regularly updating your security questions is a cautious security practice.
Making Relevant Changes: Over time, life circumstances change. You might move to a new location, get a new pet, or have different personal experiences. Updating your security questions to reflect these changes can make them more effective.

Guide for Resetting Apple ID Security Questions Through Account Settings

Resetting your Apple ID security questions through your account settings is a straightforward process that enhances the security of your Apple ID. Follow these detailed steps to reset your security questions:

Step 1. Begin by visiting and signing into the official Apple ID management page at appleid.apple.com. Then, proceed to the “Sign-In and Security” section for changing the security questions.

Step 2. Now, click “Account Security” and follow it by locating “Change security questions.” Click on it to proceed, and you’ll now be prompted to set up new security questions and provide their corresponding answers.

Step 3. After adding your new security questions and answers, click the “Update” button. To complete the process, you will need to verify your identity by entering your Apple ID password.

Pro Tip: What if Your Apple ID Got Locked? Unlock It With the Best Solution

So, you’ve been following our ultimate guide to reset your Apple ID security questions. However, you hit a roadblock – your Apple ID is locked. It happens many times that people forget their Apple ID passcode or get their Apple ID locked due to various reasons. In such cases, there is no need to panic that you are now unable to unlock the ID and access your important data.

This is because we have an excellent solution that can help you regain access to your Apple ID quickly and efficiently. With the help of the Wondershare Dr.Fone, you can easily get your Apple ID unlocked without a passcode.

Using this tool, users are able to bypass the iCloud activation lock and Apple ID without a password to use it as per their need. Moreover, they can also Bypass MDM and screen time without data loss, which is a plus point of this unique tool.

Key Features of Wondershare Dr.Fone

This tool is compatible with the latest iPhone 15 models and all iOS versions, including iOS 17.
No technical skill is required to use this tool because of its easy-to-use interface.
6-digit passcode, Touch ID, Face ID, and various screen locks can be removed in no time.

Steps To Unlock Apple ID Without Password via Wondershare Dr.Fone

Following are the simple steps you need to follow to unlock your Apple ID after you have forgotten the passcode:

Step 1: Initiate the Process by Launching Wondershare Dr.Fone

Begin the unlocking process of Apple ID by installing and launching Dr.Fone’s latest version on your computer. Connect your Apple iPhone XS Max to the computer and tap on the “Toolbox” option to access different options, from which you need to select “Screen Unlock.”

Step 2: Tap on Respective Option and Answer Platform Questions

Afterward, hit the “Remove Apple ID” option and tap the “Unlock Now” button in the next window. Proceeding ahead, the platform will ask you some questions which you will need to answer. However, it is necessary to ensure that your Apple iPhone XS Max has “Screen Lock” and “2FA” enabled.

Step 3: Enable Recovery Mode and Choose System Version

Then, put your device in Recovery Mode so that the platform can detect the “Device Model.” With this, you will need to choose “System Version” in the respective window and tap on the “Start” button. Required firmware will start downloading that is suitable to your device.

Step 4: Disable Apple ID on Your Device

On its successful completion, you will be notified from the platform, after which you are required to proceed by clicking on the “Unlock Now” button. A prompt will pop up on the screen; type the code in it and hit “Unlock.” This will remove the Apple ID passcode successfully in just a few moments.

Part 3: How To Perform Apple ID Reset Security Questions Using iForgot Website

Apple offers multiple avenues for users to perform essential security protocol changes, one of which is through the iForgot website. This website serves as a valuable resource for Apple device users in various scenarios. These include forgotten passwords, 2FA issues, account recovery, and unlocking Apple IDs. Here is the process of Apple ID reset security questions using the iForgot website:

Step 1. Begin by opening your web browser and navigating to the iForgot website at https://iforgot.apple.com/. You will then be asked to input your Apple ID. After entering your Apple ID, proceed by clicking the “Continue” button.

Step 2. On the following page, you’ll encounter various options for account recovery. Opt for “I need to reset my security questions” and click “Continue.” For added security measures, Apple will request you to confirm your identity.

Step 3. After your identity has been successfully verified, you’ll receive prompts to establish new security questions. Once you’ve created your new security questions, remember to save the changes.

Part 4: How To Reset the Apple ID Questions by Contacting the Customer Support

Contact Apple’s Customer Support if you have failed to reset your Apple ID security questions. They are well-equipped to assist with a wide range of device-related problems. You can use the following guide on how to reset the security questions on Apple ID via Apple Customer Support:

Step 1: Begin by visiting the Apple Support website located at https://getsupport.apple.com/. Once there, use the search bar to type your issue. In this section, look for and click on “ Change my Apple ID security questions.”

Step 2: After selecting your issue, you will be presented with various support articles and options. Scroll down and choose the desired option from the “Contact” section. Follow the on-screen instructions to contact Apple support and provide details about your issue.

Conclusion

To summarize, we’ve explored the importance of Apple ID security questions. We provided you with different ways on how to reset the security questions on Apple ID. The article highlighted the significance of security in the Apple ecosystem. It also explained the role security questions play in protecting your account.

We discussed the various reasons why you might want to reset your Apple ID security questions. You learned how to reset your security questions through your Apple ID account settings and via the iForgot website. Additionally, we introduced Wondershare Dr.Fone as a reliable solution for unlocking your Apple ID. Dr.Fone offers a user-friendly interface, a high success rate, and the ability to resolve various iOS device issues.

How to Fix Locked Apple ID on Apple iPhone XS Max

Part of why you own and use Apple devices is the reliability of the Apple iPhone XS Max devices and the ease of using them. This starts with the quality of hardware and the synergy with the software that runs the hardware, and the user experience you get. Apple puts great emphasis on this, and rightly so, for this is one of the keys defining and differentiating factors for people to choose Apple’s iOS over Google’s Android. Like with all good things in life, sometimes, a spanner is put in the works that bring your smooth-sailing life to an abrupt halt. With smartphones playing pivotal roles in our lives today, from payments to internet experiences to getting work done to stay in touch with people, anything that stops us from using our smartphone or endangers that experience is a cause for worry. A locked Apple ID is one such thing. It does not happen frequently, in fact, most users will never experience a locked Apple ID, but for the ones who are fortunate enough to have such a rare experience in life, help is at hand. All you need to do is relax and read on. By the end of it, you will have an unlocked Apple ID and you can go back to cruising.

Part I: Difference Between Activation Lock and Locked Apple ID

Apple being Apple, does a lot to make sure that users get the smoothest experience possible when interacting with their Apple products, both hardware, and software. Yet, sometimes, the messaging gets confusing, and people are not sure what is what. One such thing is the difference between iCloud Activation Lock and Apple ID Lock. While people are more likely to encounter Activation Lock and less likely to encounter Apple ID Lock, they are often confused when they encounter Apple ID Lock and struggle to figure out what that means and how to resolve the issue.

Activation Lock is when your supported Apple device is locked for a number of reasons. The most common reason is a stolen device that was locked by its owner, however, there are other perfectly valid reasons such as an outgoing employee forgetting to sign out and erase their Apple device before submitting it back. The IT department would not be able to reset that device without turning off Find My Apple iPhone XS Max and Activation Lock on the Apple iPhone XS Max device.

A locked Apple ID usually happens when the user has forgotten their password to their Apple ID account and attempts to figure out the password have been unsuccessful. Sometimes, Apple ID gets locked automatically under some conditions, and that requires users to reset their password to gain access. A locked Apple ID does not mean that your device is locked for your use. You can keep using it so long as you do not try to use another Apple ID with it since to do that you would have to sign out of your current Apple ID (which is locked) and you won’t be able to do that. On the other hand, Activation Lock renders the entire device unusable till the lock is cleared.

In short, Apple ID Lock is about a user’s account with Apple, akin to how Google Account works on Android devices. Apple ID Lock locks a user’s account with Apple while retaining complete usage of the Apple iPhone XS Max device whereas Activation Lock locks the Apple iPhone XS Max device and prevents anyone from using it until the correct credentials are entered. This is about verifying the ownership of the Apple iPhone XS Max device and works to deter theft of Apple devices.

Part II: Checking If Your Apple ID Is Locked

A locked Apple ID is rather unmistakable. Your device would keep telling you that your Apple ID is locked for your security. Your Apple ID could be locked or disabled altogether if someone has tried to gain access to your account (and, obviously, failed). Apple would disable access to the Apple ID unless you are able to prove rightful ownership and reset the password successfully.

Part III: Reasons for Locked Apple ID

There can be a few reasons why your Apple ID is locked. You forgot the password and now it is locked since you entered the wrong password too many times. A scarier prospect, albeit a real one, is that some malicious actor attempted to login into your Apple ID account but failed. Had they succeeded, you would have gotten a message that ‘your Apple ID is being used on another device’ now.

Apple does a lot to ensure that your Apple ID remains safe. You trust Apple with a lot of your data, including financial data by way of your credit cards associated with Apple ID to make purchases on the App Store and iTunes Store. Therefore, some of the time, Apple preempts issues by proactively locking up your Apple ID or even disabling it. It goes without saying that sometimes it is something so simple as a software error that is believed to have locked up Apple IDs for many users around the world a while ago. It is also entirely possible that it was some malicious actor probing the servers for accounts.

All of these will result in a locked Apple ID that users will have to reset their password to in order to gain access back.

Part IV: How to Unlock Apple ID on Apple iPhone XS Max

It is unfortunate you are facing a locked Apple ID. Apple tries its best to make users aware of safety protocols they need to follow to minimize and mitigate such unfortunate occurrences, such as using two-factor authentication, trusted devices, trusted phone numbers, passwords, passcodes, etc. that serve as deterrents to prevent unauthorized access to devices and accounts. Yet, when the unfortunate happens, what to do?

IV.I: Unlock Apple ID Via Two-Factor Authentication

Apple implemented two-factor authentication a long time ago to prevent unauthorized access to Apple ID accounts. If you have it enabled, you would be able to use two-factor authentication to unlock your Apple ID again.

Step 1: Go to https://iforgot.apple.com .

Step 2: Key in your Apple ID and proceed.

Step 3: Confirm your mobile number associated with the Apple ID.

If you have another device associated with the Apple ID and it is a trusted device, you can now receive instructions to proceed with a two-factor code on that device.

Step 4: Use that code to unlock your Apple ID using two-factor authentication.

IV.II Unlock Apple ID Via Dr.Fone - Screen Unlock (iOS)

Dr.Fone is a name that will be instantly familiar to anyone who has ever had any issue with their mobile devices and would be able to vouch for the quality and efficacy of this software at fixing issues quickly and efficiently.

Dr.Fone is a collection of carefully crafted modules that helps you when most needed. Ranging from helping you wipe your devices securely with Data Eraser to maintain your privacy when you sell your device or give it to service and helping you erase not just junk on your device but also user data such as SMS (whether single or batch) to free up some space on your Apple iPhone XS Max, to Phone Transfer that helps you to easily transfer data you’re your old phone to your new Apple iPhone XS Max including restoring from iCloud Backups, Dr.Fone is a venerable utility from Wondershare that does it all and lives up to its name. Naturally, this tool was designed to help you unlock your Apple ID as well.

Step 1: Download Dr.Fone.

Step 2: Launch Dr.Fone and select the Screen Unlock module.

Step 3: Click Unlock Apple ID to start the process.

Step 4: Connect your device to the computer and wait for Dr.Fone - Screen Unlock (iOS) to detect it. You must know the passcode of your device.

You will be asked on your Apple iPhone XS Max to Trust the computer, and then you will need to enter the passcode.

Step 5: Unlocking Apple ID via Dr.Fone - Screen Unlock (iOS) will erase the contents of the Apple iPhone XS Max device. You need to confirm this by typing six zeroes (000 000) in the popup.

Step 6: Follow the on-screen instructions to reset all your settings on the Apple iPhone XS Max and then reboot to start the unlocking process.

Dr.Fone - Screen Unlock (iOS) will notify you when the process is complete.

Part V: Conclusion

Considering how much the Apple ID is pivotal to our Apple experience, it can be incredibly unnerving to realize that it is locked or disabled, due to any reason. We use our Apple ID for iCloud services on Apple devices, to make purchases on iTunes Store and App Store and payments using Apple Pay. Apple knows this and has checked in place to make sure that only you are in possession of your Apple ID account at all times. It can cause a little hassle at times, since if someone makes multiple failed attempts to gain access to your account, Apple will lock your Apple ID until you can unlock it with proper verifications and reset your password.