Troubleshooting Error Connecting to the Apple ID Server On iPhone 12

Troubleshooting Error Connecting to the Apple ID Server On iPhone 12

Alma Lv12

Troubleshooting ‘Error Connecting to the Apple ID Server’ On Apple iPhone 12

Experiencing an “error connecting to the Apple ID server“ can be a frustrating roadblock for users. Apple owners often face this issue, hindering seamless access to their Apple ID. Fear not; the guide unveils 11 practical solutions to troubleshoot the problem.

The article has everything from verifying your network connection to ensuring the accuracy of your Apple ID credentials. Don’t let the Apple ID verification failed dilemma linger. Explore the page below and navigate through these troubleshooting steps for a seamless connection to the server.

iphone stand with finger

Part 1: What Causes the “Error Connecting to the Apple ID Server” Problem?

Below are the potential culprits if an error is connected to the Apple ID server. Understanding these causes is pivotal for effective troubleshooting.

error connecting to apple id server

Temporary Problems With Apple Servers

Periodic disruptions in Apple servers can lead to the “Apple ID verification failed“ issue. These may occur due to routine maintenance or unexpected server outages.

The Internet Connection Is Not Working

The problem may also stem from a disrupted internet connection. You should investigate your Wi-Fi or cellular data to ensure a stable connection. Restarting routers or switching to an alternative network can also help.

Problems With Apple ID

Authentication issues can arise if users input incorrect Apple ID credentials or if their accounts face security concerns. Verifying and correcting these details or resetting the Apple ID password is crucial.

Incorrect Date and Time Settings

The device’s date and time settings must be accurate to establish a secure connection with the Apple ID server. You should check and adjust these settings, enabling automatic updates for synchronization.

Part 2: [10 Quick Solutions] There Was an Error Connecting to the Apple ID Server

The section below provides user-friendly fixes tailored to ease frustration and restore seamless connectivity.

Check Apple’s Servers

The initial step is to investigate the status of Apple’s servers. Server outages or scheduled maintenance can be the culprits behind the connectivity hiccup. Head to Apple’s service status page for real-time updates on server conditions.

apple service status page

Check Your Network Connection

A fundamental yet crucial solution is to examine your network connection. Instabilities in Wi-Fi or cellular data can impede communication with Apple’s servers. Ensure a stable connection and troubleshoot any disruptions, considering a switch to an alternative network. You can follow this guide to check your network signal.

Set Up Another Admin User Account (for macOS Users)

Creating a new admin user account can serve as a strategic move for macOS users. Here’s how. It helps isolate issues tied to a specific user account. It provides insights into whether the problem is user-specific. Here’s how.

  • Step 1: Open System Preferences on your Mac and choose Users & Groups.

setting up another admin account

  • Step 2: Click the lock icon and enter your admin password. Click the + or Add User… button to add a new user, selecting Administrator as the account type. Log in to the new account and check if the issue persists.

Update Your iOS or macOS Software

Outdated operating systems often contribute to connectivity issues. Ensure your iOS or macOS software is up to date by checking for available updates. Here’s how.

  • For iOS: Go to Settings, tap General, and select SoftwareUpdate.
  • For macOS: Open SystemPreferences, click on Software Update.

Download and install any available updates.

software update on iphone

Boot macOS in Safe Mode

Booting your Mac in Safe Mode is another approach to troubleshooting. The mode disables unnecessary processes, allowing you to identify and resolve potential conflicts causing the connection error. To put your Mac into safe mode, restart it and hold down the Shift key. Release it when the Apple logo appears.

safe mode on mac

Restart Your Apple Device

A classic yet effective solution is to restart your Apple device. This simple action refreshes system processes and can resolve various connectivity issues. Power off your device and turn it back on to initiate a clean start.

Sign Out and Sign Back Into Your Apple ID Account

Temporarily signing out of your Apple ID account and then signing back in can be a virtual reset. The process refreshes the connection and addresses potential authentication issues, resolving the error.

  • On iOS: Go to Settings, tap your Apple ID, and choose SignOut. Sign in again.

sign in screen on iphone

  • On macOS: Open SystemPreferences, select Apple ID, and click Sign Out. Sign in again.

Reset Your Apple ID Password

Security concerns related to compromised credentials can contribute to the connection problem. If in doubt, initiate a password reset for your Apple ID. It not only enhances account security but also addresses authentication errors. Here’s how.

Disable VPN

If you use a Virtual Private Network (VPN), consider temporarily disabling it. VPNs can sometimes interfere with the connection to Apple’s servers, causing the error. Disabling the VPN allows you to test whether it’s the source of the problem.

Adjust Date and Time Settings Automatically

Inaccurate date and time settings on your device can lead to authentication failures. Ensure your device’s date and time are accurate and set to update automatically. This prevents synchronization issues with the Apple ID server.

date and time settings

If you’ve tried all the above and you’re still getting the error connecting to the Apple ID server, you may want to consider using Wondershare Dr.Fone - Screen Unlock. It is a powerful tool that can help you bypass the Apple ID lock screen on your Apple iPhone 12, iPad, or iPod touch.

Part 3: A More Comprehensive Solution: Use a Professional Third-Party Software

Wondershare Dr.Fone is renowned for its versatile features. The platform’s Screen Unlock function is designed to address Apple ID-related challenges. What’s more, Dr.Fone is compatible with various iOS versions. It ensures its applicability across a broad range of devices. Its user-friendly interface makes it accessible for both novice and experienced users.

dr.fone main interface

Dr.Fone - Screen Unlock (iOS)

Unlock iPhone/iPad Lock Screen Without Hassle.

  • Simple, click-through, process.
  • Unlock screen passwords from all iPhone and iPad.
  • No tech knowledge required, everybody can handle it.
  • Supports the latest iOS version fully!New icon

4,395,217 people have downloaded it

Key Features

  • **Comprehensive lock screen removal.**Fone excels in eliminating various lock screens on iOS devices, providing an all-encompassing solution to accessibility challenges.
  • **iCloud activation lock and Apple ID bypass.**The software stands out by allowing users to bypass the iCloud activation lock and Apple ID without a password. The feature is particularly useful for users facing login complications.
  • **MDM bypass without data loss.**Fone goes beyond standard capabilities by enabling users to bypass Mobile Device Management (MDM) without data loss. This function is crucial for corporate settings or individuals managing multiple devices.
  • **Effortless process.**Simplifying the user experience, Dr.Fone offers straightforward steps for the unlocking process.

Step-by-Step Guide on Using Dr.Fone - Screen Unlock

Below are the steps to use Dr.Fone - Screen Unlock.

  • Step 1: Download and Install Dr.Fone - Screen Unlock on your computer. Launch the app afterward,

  • Step 2: From the main interface, choose the Screen Unlock option. Next, connect your iOS device to the computer using a USB cable. Click on iCloud Activation Lock Removal to initiate the process.

dr.fone screen unlock options

  • Step 3: Follow the on-screen instructions and wait for Dr.Fone to detect your device information automatically. From there, the software will provide the necessary firmware package. Click Unlock Now to initiate the process.

dr.fone unlock now window

  • Step 4: Upon completion of the process, a confirmation message will be displayed on the window. Click the Done button to finalize the unlocking of the Activation Lock.

dr.fone unlock process successful window

Conclusion

Don’t lose hope if you still can’t connect to the Apple ID server. Take advantage of the provided solutions for a seamless resolution. However, it would help if you also consider the convenience and effectiveness of Dr.Fone - Screen Unlock for a comprehensive fix.

If the Apple ID verification failed error persists, reaching out to Apple Support remains a reliable avenue for additional assistance with your Apple ID connectivity concerns. Your resolution journey begins with these steps, ensuring a swift return to hassle-free Apple services.

Apple ID Locked or Disabled On Apple iPhone 12? 7 Mehtods You Can’t-Miss

Apple ID refers to the authentication method available for the Apple iPhone 12 device to compromise users’ personal information and settings. The Apple iPhone 12 Apple ID will allow you to store and control data available on the Apple iPhone 12 device; however, you need to re-generate the Apple iPhone 12 passcode if you have forgotten the Apple iPhone 12 passcode. Suppose, if you have forgotten the passcode and entered the wrong passcode six times, your Apple iPhone 12 gets locked or has been disabled. According to your settings, if you have entered the wrong passcode too much time could even make your Apple iPhone 12 delete all the data available.

This article will discuss how you can unlock Apple ID and remain secure. If you receive a message that you have entered the wrong passcode or forgotten your passcode, you have to follow some steps to regain access to your Apple Id.

Why Is Your Apple ID Locked or Disabled?

apple id locked

Some of the reasons causing your Apple ID locked or disabled are listed below:

  • If you have entered the wrong passcode or security question too many times in a row, Apple ID gets locked. (Avoid entering the incorrect password more than 3 times)
  • If you haven’t used your Apple ID for an extended period, possibly making your Apple ID disabled or locked. When Apple modifies the requirement for passcode and security questions, you have not updated the information.

If you frequently change your Apple ID or passcode on the Apple iPhone 12 device, Apple possibly considers that your Apple iPhone 12 faces a security threat and might lock your Apple ID.

If you have forgotten your Apple ID password, you are suggested not to enter the wrong passcode in a row. That may lead to data loss. You can download the Dr.Fone– Screen Unlock, which is compatible with different lock screens and will unlock Apple ID easily. Dr.Fone - Screen Unlock helps remove almost all sorts of iPhone passwords without the requirement of technical knowledge.

Dr.Fone - Screen Unlock (iOS)

Unlock iPhone ID.

  • Remove the screen password, face id, and Touch ID.
  • Don’t need to have any technical knowledge.
  • Bypass the Apple ID and iCloud activation lock in a quick way.
  • Compatible with both Android and iOS devices.

3981454 people have downloaded it

Steps to Follow:

**Step 1:**Click on the “Screen Unlock” module and a new interface will appear.

dr fone home

To unlock your Apple ID, you have to click on the “Unlock Apple ID” option.

screen unlock home

Step 2: You must know the passcode of the Apple iPhone 12 to unlock the phone screen, which trusts the computer system for scanning the data available in the phone.

trust this pc

Note: This process determines that all data will be erased when you initiate to unlock the Apple ID. (If your device didn’t activate dual authentication, then you can unlock Apple ID without data loss.) It is recommended to create a backup of your data before proceeding to the next step.

confirm action

Step 3: Before unlocking your Apple ID, you have to reset iPhone settings by following the instruction available on the screen. When you have reset all the settings, restart your device, and the process of unlocking will start automatically.

follow steps to reset

Step 4: Once the restart process gets completed, Dr. Fone will automatically kick off the unlocking process of Apple ID and get it ended in a few seconds.

unlock in progress

Step 5: When the Apple ID is unlocked successfully, the following window will indicate that you have to check if your Apple ID gets unlocked.

unlock completed

Method 2: Reset Password to Unlock Your Apple ID

In order to unlock iPhone 13 Apple ID, you can reset the password to your Apple ID. If you want to do this, you need to follow the below steps.

Step 1: Head to the Apple account recovery page and enter the desired details like your first and last name. Also, enter your email address. When done, click on the “Continue” button.

find apple id

Step 2: When the next screen appears, you will see two options to choose from. Whether you wish to receive a password through email or answer a security question, choose it. Click “Continue”.

reset apple id password

Step 3: Reset the password now. Write down the password and follow the prompts. Your password will be reset now!

reset apple id link

Method 3: Fix Apple ID Locked Via iforgot

If your Apple ID is disabled, follow these simple steps listed below:

Step 1: Enter “https://iforgot.apple.com “ in the web browser of your computer, iPhone or Tablet.

enter apple id

Step 2: You have to enter the registered E-mail address in the box available on the screen.

confirm phone number

Step 3: Enter the captcha available on the screen and click on the “Continue “option to proceed further. (If you have set up the two-factor authentication, you will receive a code that you need to enter on your device.)

Step 4: Enter the code you have received on your device and confirm it to unlock your account and allow resetting the password. (You will be asked to answer the security question to confirm your identity).

enter verification code

Step 5: Successfully, you have unlocked your Apple ID.

Method 4: Unlock Apple ID Using Two-Factor Authentication

This next method only works if you’ve already enabled the Two-Factor Authentication before getting locked out of your Apple ID. In case you’ve already enabled it, follow the below-mentioned steps to unlock your Apple ID.

Step 1: Launch the “Settings” App on your Apple iPhone 12 and then hit “your name” at the top.

Step 2: Now, select the “Password & Security” option, followed by tapping on “Change Password.”

change password

Step 3: Then you need to follow the instructions displayed over your screen carefully.

If you perform the instructions properly, you will eventually get your Apple ID unlocked.

Method 5: Remove Locked Apple ID Using Recovery Key

There are high chances that you might have protected your Apple ID with a Two-Factor Authentication. In such a case, you need to use your Recovery Key to unlock your Apple ID. Here’s how you can get it done.

Step 1: You need to first visit iforgot.apple.com and then punch in your Apple ID in the text field provided.

Step 2: You’ll then be required to enter the Recovery Key, key it in and hit “Continue”.

enter recovery key

Note: Recovery Key is a security code provided to you when the Two-Factor Authentication is first enabled.

Step 3: Now, one of your trusted devices will receive a verification code. Enter it on your screen and hit “Next”.

Step 4: Upon successful verification, you will be asked to create a new password. Please make a new password now and then make sure to remember it.

That’s it you can now make use of this new password to unlock your Apple ID.

Method 6: A Loophole: DNS Bypass

If you want to unlock iPhone 13 Apple ID and don’t remember the password**,** you can use this DNS bypass method. But to make use of this method, you need to first factory reset your device and gain access to the “Hello” screen. Here’s how you can make use of this method.

Step 1: Firstly, you need to reboot your device into Recovery Mode. Then, launch iTunes and plug it in the computer. Now, iTunes will detect your device in recovery mode. Hit on Restore iPhone and wait for the process to complete.

Step 2: Your device will restart to the “Hello” screen upon completion. From the menu, choose language and country.

Step 3: Tap on “Proceed” to get into the Wi-Fi settings page.

Step 4: Now click on the “i” icon bonded by a circle next to Wi-Fi.

click i icon

Note: In case, you are already connected to a Wi-Fi network, ensure to click on it first and then tap on “Forget This Network” to have the “i” icon visible.

Step 5: Now, when you tap on the “i” icon next to any Wi-Fi network (not connected), you need to look for the “Configure DNS” server option. Click on it and then select “Manual”, then click “Add Server.”

configure dns server

You have to select the DNS from the option available according to your region.

  • USA/North America: 104.154.51.7
  • Europe: 104.155.28.90
  • Asia: 104.155.220.58
  • Other areas: 78.109.17.60

Step 6: Now, save the settings, return to the connection page and connect to your Wi-Fi.

Step 7: You need to wait for your device to get connected with the iCloud DNS bypass server automatically.

iclouddnsbypass home

Step 8: Once you are connected to the DNS server successfully, you can then use apps and features available on your Apple iPhone 12 in an alternative way.

browse youtube

Note: This method is just a hack to use your device without the need for Apple ID. This method doesn’t unlock your Apple ID.

Method 7: Ask Apple Support

We are positive that the solutions above will get your issue resolved. However, just in case, if you’re still stuck with the same issue and are unable to unlock Apple ID on iPhone, then we would suggest you get in touch with Apple Customer Support to help you with the best. You can either directly walk into your nearest Apple Support Center or simply visit https://support.apple.com/ to get in touch with one of the customer support executives.

Conclusion

From this article, you can know how to unlock your Apple ID and reset your password. There are different ways available that will resolve your unlock iPhone issue. However, Dr.Fone is the most recommended tool as it provides a screen lock solution and recognizes it as a one-stop solution for all iPhone problems. You can also share the effective methods in this article with your families and friends.

How to Fix Locked Apple ID on Apple iPhone 12

Part of why you own and use Apple devices is the reliability of the Apple iPhone 12 devices and the ease of using them. This starts with the quality of hardware and the synergy with the software that runs the hardware, and the user experience you get. Apple puts great emphasis on this, and rightly so, for this is one of the keys defining and differentiating factors for people to choose Apple’s iOS over Google’s Android. Like with all good things in life, sometimes, a spanner is put in the works that bring your smooth-sailing life to an abrupt halt. With smartphones playing pivotal roles in our lives today, from payments to internet experiences to getting work done to stay in touch with people, anything that stops us from using our smartphone or endangers that experience is a cause for worry. A locked Apple ID is one such thing. It does not happen frequently, in fact, most users will never experience a locked Apple ID, but for the ones who are fortunate enough to have such a rare experience in life, help is at hand. All you need to do is relax and read on. By the end of it, you will have an unlocked Apple ID and you can go back to cruising.

Part I: Difference Between Activation Lock and Locked Apple ID

Apple being Apple, does a lot to make sure that users get the smoothest experience possible when interacting with their Apple products, both hardware, and software. Yet, sometimes, the messaging gets confusing, and people are not sure what is what. One such thing is the difference between iCloud Activation Lock and Apple ID Lock. While people are more likely to encounter Activation Lock and less likely to encounter Apple ID Lock, they are often confused when they encounter Apple ID Lock and struggle to figure out what that means and how to resolve the issue.

Activation Lock is when your supported Apple device is locked for a number of reasons. The most common reason is a stolen device that was locked by its owner, however, there are other perfectly valid reasons such as an outgoing employee forgetting to sign out and erase their Apple device before submitting it back. The IT department would not be able to reset that device without turning off Find My Apple iPhone 12 and Activation Lock on the Apple iPhone 12 device.

A locked Apple ID usually happens when the user has forgotten their password to their Apple ID account and attempts to figure out the password have been unsuccessful. Sometimes, Apple ID gets locked automatically under some conditions, and that requires users to reset their password to gain access. A locked Apple ID does not mean that your device is locked for your use. You can keep using it so long as you do not try to use another Apple ID with it since to do that you would have to sign out of your current Apple ID (which is locked) and you won’t be able to do that. On the other hand, Activation Lock renders the entire device unusable till the lock is cleared.

apple id locked message

In short, Apple ID Lock is about a user’s account with Apple, akin to how Google Account works on Android devices. Apple ID Lock locks a user’s account with Apple while retaining complete usage of the Apple iPhone 12 device whereas Activation Lock locks the Apple iPhone 12 device and prevents anyone from using it until the correct credentials are entered. This is about verifying the ownership of the Apple iPhone 12 device and works to deter theft of Apple devices.

Part II: Checking If Your Apple ID Is Locked

the message of apple id locked

A locked Apple ID is rather unmistakable. Your device would keep telling you that your Apple ID is locked for your security. Your Apple ID could be locked or disabled altogether if someone has tried to gain access to your account (and, obviously, failed). Apple would disable access to the Apple ID unless you are able to prove rightful ownership and reset the password successfully.

Part III: Reasons for Locked Apple ID

There can be a few reasons why your Apple ID is locked. You forgot the password and now it is locked since you entered the wrong password too many times. A scarier prospect, albeit a real one, is that some malicious actor attempted to login into your Apple ID account but failed. Had they succeeded, you would have gotten a message that ‘your Apple ID is being used on another device’ now.

Apple does a lot to ensure that your Apple ID remains safe. You trust Apple with a lot of your data, including financial data by way of your credit cards associated with Apple ID to make purchases on the App Store and iTunes Store. Therefore, some of the time, Apple preempts issues by proactively locking up your Apple ID or even disabling it. It goes without saying that sometimes it is something so simple as a software error that is believed to have locked up Apple IDs for many users around the world a while ago. It is also entirely possible that it was some malicious actor probing the servers for accounts.

All of these will result in a locked Apple ID that users will have to reset their password to in order to gain access back.

Part IV: How to Unlock Apple ID on Apple iPhone 12

apple id webpage

It is unfortunate you are facing a locked Apple ID. Apple tries its best to make users aware of safety protocols they need to follow to minimize and mitigate such unfortunate occurrences, such as using two-factor authentication, trusted devices, trusted phone numbers, passwords, passcodes, etc. that serve as deterrents to prevent unauthorized access to devices and accounts. Yet, when the unfortunate happens, what to do?

IV.I: Unlock Apple ID Via Two-Factor Authentication

Apple implemented two-factor authentication a long time ago to prevent unauthorized access to Apple ID accounts. If you have it enabled, you would be able to use two-factor authentication to unlock your Apple ID again.

Step 1: Go to https://iforgot.apple.com .

apple id iforgot support page

Step 2: Key in your Apple ID and proceed.

Step 3: Confirm your mobile number associated with the Apple ID.

apple id iforgot support

If you have another device associated with the Apple ID and it is a trusted device, you can now receive instructions to proceed with a two-factor code on that device.

using iforgot support page to unlock

Step 4: Use that code to unlock your Apple ID using two-factor authentication.

IV.II Unlock Apple ID Via Dr.Fone - Screen Unlock (iOS)

Dr.Fone is a name that will be instantly familiar to anyone who has ever had any issue with their mobile devices and would be able to vouch for the quality and efficacy of this software at fixing issues quickly and efficiently.

Dr.Fone is a collection of carefully crafted modules that helps you when most needed. Ranging from helping you wipe your devices securely with Data Eraser to maintain your privacy when you sell your device or give it to service and helping you erase not just junk on your device but also user data such as SMS (whether single or batch) to free up some space on your Apple iPhone 12, to Phone Transfer that helps you to easily transfer data you’re your old phone to your new Apple iPhone 12 including restoring from iCloud Backups, Dr.Fone is a venerable utility from Wondershare that does it all and lives up to its name. Naturally, this tool was designed to help you unlock your Apple ID as well.

Step 1: Download Dr.Fone.

Step 2: Launch Dr.Fone and select the Screen Unlock module.

homepage

Step 3: Click Unlock Apple ID to start the process.

unlock apple id

Step 4: Connect your device to the computer and wait for Dr.Fone - Screen Unlock (iOS) to detect it. You must know the passcode of your device.

trust this computer

You will be asked on your Apple iPhone 12 to Trust the computer, and then you will need to enter the passcode.

Step 5: Unlocking Apple ID via Dr.Fone - Screen Unlock (iOS) will erase the contents of the Apple iPhone 12 device. You need to confirm this by typing six zeroes (000 000) in the popup.

type six zeroes

Step 6: Follow the on-screen instructions to reset all your settings on the Apple iPhone 12 and then reboot to start the unlocking process.

unlock apple id successfully

Dr.Fone - Screen Unlock (iOS) will notify you when the process is complete.

Part V: Conclusion

Considering how much the Apple ID is pivotal to our Apple experience, it can be incredibly unnerving to realize that it is locked or disabled, due to any reason. We use our Apple ID for iCloud services on Apple devices, to make purchases on iTunes Store and App Store and payments using Apple Pay. Apple knows this and has checked in place to make sure that only you are in possession of your Apple ID account at all times. It can cause a little hassle at times, since if someone makes multiple failed attempts to gain access to your account, Apple will lock your Apple ID until you can unlock it with proper verifications and reset your password.


  • Title: Troubleshooting Error Connecting to the Apple ID Server On iPhone 12
  • Author: Alma
  • Created at : 2024-07-14 13:23:58
  • Updated at : 2024-07-15 13:23:58
  • Link: https://apple-account.techidaily.com/troubleshooting-error-connecting-to-the-apple-id-server-on-iphone-12-by-drfone-ios/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Troubleshooting Error Connecting to the Apple ID Server On iPhone 12