Your Account Has Been Disabled in the App Store and iTunes On Apple iPhone 13 Pro?
Your Account Has Been Disabled in the App Store and iTunes On Apple iPhone 13 Pro?
You may see the error message, “Your account has been disabled in the App Store and iTunes” when you try to log in. This is often an indication that for some reason your Apple ID is not working as it should. When you consider that you will not be able to download or update apps or even make a purchase using Apple Pay without your Apple ID, it is easy to see why this error message can be a problem.
Why is my account disabled in the App store? Here, we take a look at the reasons why you may see the error messages and what you can do to fix them.
Part 1. Why has my account been disabled in the App Store and iTunes?
The following are some reasons why you may see this error message popup on your screen:
- Entering the incorrect Apple ID and password multiple times
- Not using your Apple ID for an extended period of time
- Any billing issues such as unpaid iTunes and App Store orders
- Safety and security reasons like when Apple suspects your account may be hacked
- When there are charging disputes on your credit card
Part 2. How to fix “Your account has been disabled in App store and iTunes”?
There are numerous methods to tackle this issue and regain access to your device. For a quick and concise understanding, you can watch our informative video tutorial. If you prefer a more in-depth, step-by-step explanation, continue reading this article for detailed instructions on each method.
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Method 1. Wait 24 hours and Try Again
This method will prove useful to you if you have entered the wrong password several times. If this is the reason your account has been disabled, leave it alone for about 24 hours. When the time has elapsed, try entering the correct password to see if this fixes the issue.
If you just forget the password and cannot remember it, you can follow the steps below to reset the password on your own iOS device:
- Step 1: Open Settings.
- Step 2: Tap [your name] on top of the screen> Password & Security > Change Password.
- Step 3: Enter the passcode for your device.
- Step 4: Follow the onscreen steps to reset your password.
If the above steps were unable to change or reset the password, follow the steps below:
- Step 1: Go to https://iforgot.apple.com/ .
- Step 2: Put your Apple ID (email) in the box and click “Continue”.
- Step 3 Enter the phone number that you use with your Apple ID.
- Step 4: Look for the notification on iPhone, Mac, or iPad and follow the instructions to reset the password.
Note that if you are changing your Apple ID password on an iPhone or iPad, you will need to enter your device’s six-digit passcode, then reset a new password.
Forgetting the password is particularly troublesome, but there is good news. That is, you can use Password Manager to find your passwords on your Apple iPhone 13 Pro/iPad without spending too much time remembering them!
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Method 2. View Your Payment Methods and Update Them
If you think that your account has been disabled because of a payment issue, it is necessary to check your payment methods and update them. Follow these simple steps to do it:
- Step 1: Open the Settings and then tap on your name at the top.
- Step 2: Select “iTunes & App Store” and then choose your Apple ID.
- Step 3: Tap “View Apple ID” and then select “Manage Payments”.
- Step 4: Tap “Add Payment Method” to add a new payment method.
If the payment method was the issue, your account will be re-enabled after these steps.
Method 3. Settle Any Unpaid Charges
Do you have any unpaid purchases or subscriptions?
It is important to keep track of any purchases or subscriptions that you have signed up for and ensure that you pay for them on time. This not only helps you avoid late fees and penalties, but it also ensures that your account remains active and accessible. If you do have any unpaid charges, it is recommended that you settle them as soon as possible in order to reinstate your account and prevent any further issues. Keep a record of all your expenses and regularly review your bills to avoid missing any payments and keep your accounts in good standing.
Method 4. Sign Out and Sign in Again
Signing out of your account and then signing back in may help if this issue is caused by a software glitch.
- On your iOS device, go to Settings > [Your Name] > iTunes & App Store and Sign Out. Then sign in again.
- On your Mac, open the App Store (Store > Sign Out) and iTunes (Account > Sign Out. Then sign in again.
Method 5. Try Contacting Apple Support Directly
If you see a message that says, “Your account has been disabled in the App Store and iTunes,” contact Apple Support for help. You can follow these simple steps to contact Apple support:
- Step 1: Go to https://getsupport.apple.com/solutions .
- Step 2: Then click “Start a chat” to chat with someone in Apple Support now.
- Step 3: Or schedule a call with Apple Support, and they should be able to help you fix your account disabled in App store.
Part 3. What does it influence when “Your account has been disabled in the App Store and iTunes”?
When you see the error message “Your account has been disabled in the App Store and iTunes” it often means the following:
- You cannot access Apple Books, App Store purchases, and even iTunes purchases.
- You may not have access to your iCloud account or any of the data stored in the account until you fix the problem.
- Furthermore, you may not be able to access Apple services and any Apple Store orders and repairs may need to be rescheduled.
- Until you can fix the issue, you will not be able to receive iMessage, FaceTime, and iCloud Mail.
Part 4. Is “Your account has been disabled in the App Store and iTunes” the same as “Apple ID disabled”?
No. The error message “Your account has been disabled in the App Store and iTunes” differs from “Apple ID disabled”. You will primarily see the “Your account has been disabled in the App Store and iTunes” when you try to access content in the App Store. On the other hand, you may see the message “Apple ID disabled” when you enter the Apple ID and password to bypass the iCloud Activation Lock screen .
After you see these errors, you will not be able to access some of the features and apps that require your Apple ID for access.
Part 5. How to fix Apple ID disabled by removing Apple ID?
Sometimes the only way to fix “Apple ID Disabled” is to remove the Apple ID from the Apple iPhone 13 Pro device. This may become a viable solution if you lost or forgot the Apple ID password or ID and you have no way to recover them. It is also one of the best solutions when you purchased a second-hand device, and you don’t know the Apple ID password for the account associated with the Apple iPhone 13 Pro device.
One of the best ways to remove the Apple ID from an iOS device is to use Dr.Fone - Screen Unlock (iOS) . This third-party unlocking software is designed to easily and effectively remove the Apple ID password from any device. The following are some things it can do;
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Remove iCloud Account without Password in Minutes
- Remove Apple ID/iCloud Account efficiently.
- Save your Apple iPhone 13 Pro quickly from the disabled state.
- Free your sim out of any carrier worldwide.
- Bypass iCloud activation lock and enjoy all iCloud services.
- Works for all models of iPhone, iPad, and iPod touch.
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Here’s how to use Dr.Fone Screen Unlock to remove the Apple ID from the Apple iPhone 13 Pro device;
- Step 1: Install the Program
To begin, download the Dr.Fone Toolkit from the program’s main website. Install the toolkit onto your computer. Open it after successful installation and then choose “Screen Unlock” from the main screen.
- Step 2: Choose to Remove Apple ID
On the next screen, you should see three options. Choose “Remove Apple ID” since we want to remove the Apple ID from the Apple iPhone 13 Pro device.
- Step 3: Connect the iOS Device
Connect the iOS device to the computer using its lightning cable. Then enter the Apple iPhone 13 Pro device’s passcode and, when prompted, tap “Trust” to allow the computer to detect the Apple iPhone 13 Pro device. The program should detect the Apple iPhone 13 Pro device and display information about it. Then click “Unlock Now”.
- Step 4: Apple ID Removal will Begin
Dr.Fone will immediately begin removing the Apple ID from the Apple iPhone 13 Pro device. You should see a progress bar indicating how long the process will take. Ordinarily, the removal should take just a few seconds. When the process is complete, you will see a notification on the screen letting you know that the Apple ID has been removed.
You should then be able to sign in to another Apple ID or create a new Apple ID and password to use on the Apple iPhone 13 Pro device.
Conclusion
In conclusion, encountering a disabled Apple account in the App Store and iTunes can be a frustrating experience. However, by understanding the reasons behind it, following the recommended steps to resolve the issue, and considering the broader impact on your digital life, you can navigate this situation effectively. Remember, prompt action and patience are key to restoring your account and getting back to enjoying the Apple ecosystem hassle-free.
How to Fix Locked Apple ID on Apple iPhone 13 Pro
Part of why you own and use Apple devices is the reliability of the Apple iPhone 13 Pro devices and the ease of using them. This starts with the quality of hardware and the synergy with the software that runs the hardware, and the user experience you get. Apple puts great emphasis on this, and rightly so, for this is one of the keys defining and differentiating factors for people to choose Apple’s iOS over Google’s Android. Like with all good things in life, sometimes, a spanner is put in the works that bring your smooth-sailing life to an abrupt halt. With smartphones playing pivotal roles in our lives today, from payments to internet experiences to getting work done to stay in touch with people, anything that stops us from using our smartphone or endangers that experience is a cause for worry. A locked Apple ID is one such thing. It does not happen frequently, in fact, most users will never experience a locked Apple ID, but for the ones who are fortunate enough to have such a rare experience in life, help is at hand. All you need to do is relax and read on. By the end of it, you will have an unlocked Apple ID and you can go back to cruising.
Part I: Difference Between Activation Lock and Locked Apple ID
Apple being Apple, does a lot to make sure that users get the smoothest experience possible when interacting with their Apple products, both hardware, and software. Yet, sometimes, the messaging gets confusing, and people are not sure what is what. One such thing is the difference between iCloud Activation Lock and Apple ID Lock. While people are more likely to encounter Activation Lock and less likely to encounter Apple ID Lock, they are often confused when they encounter Apple ID Lock and struggle to figure out what that means and how to resolve the issue.
Activation Lock is when your supported Apple device is locked for a number of reasons. The most common reason is a stolen device that was locked by its owner, however, there are other perfectly valid reasons such as an outgoing employee forgetting to sign out and erase their Apple device before submitting it back. The IT department would not be able to reset that device without turning off Find My Apple iPhone 13 Pro and Activation Lock on the Apple iPhone 13 Pro device.
A locked Apple ID usually happens when the user has forgotten their password to their Apple ID account and attempts to figure out the password have been unsuccessful. Sometimes, Apple ID gets locked automatically under some conditions, and that requires users to reset their password to gain access. A locked Apple ID does not mean that your device is locked for your use. You can keep using it so long as you do not try to use another Apple ID with it since to do that you would have to sign out of your current Apple ID (which is locked) and you won’t be able to do that. On the other hand, Activation Lock renders the entire device unusable till the lock is cleared.
In short, Apple ID Lock is about a user’s account with Apple, akin to how Google Account works on Android devices. Apple ID Lock locks a user’s account with Apple while retaining complete usage of the Apple iPhone 13 Pro device whereas Activation Lock locks the Apple iPhone 13 Pro device and prevents anyone from using it until the correct credentials are entered. This is about verifying the ownership of the Apple iPhone 13 Pro device and works to deter theft of Apple devices.
Part II: Checking If Your Apple ID Is Locked
A locked Apple ID is rather unmistakable. Your device would keep telling you that your Apple ID is locked for your security. Your Apple ID could be locked or disabled altogether if someone has tried to gain access to your account (and, obviously, failed). Apple would disable access to the Apple ID unless you are able to prove rightful ownership and reset the password successfully.
Part III: Reasons for Locked Apple ID
There can be a few reasons why your Apple ID is locked. You forgot the password and now it is locked since you entered the wrong password too many times. A scarier prospect, albeit a real one, is that some malicious actor attempted to login into your Apple ID account but failed. Had they succeeded, you would have gotten a message that ‘your Apple ID is being used on another device’ now.
Apple does a lot to ensure that your Apple ID remains safe. You trust Apple with a lot of your data, including financial data by way of your credit cards associated with Apple ID to make purchases on the App Store and iTunes Store. Therefore, some of the time, Apple preempts issues by proactively locking up your Apple ID or even disabling it. It goes without saying that sometimes it is something so simple as a software error that is believed to have locked up Apple IDs for many users around the world a while ago. It is also entirely possible that it was some malicious actor probing the servers for accounts.
All of these will result in a locked Apple ID that users will have to reset their password to in order to gain access back.
Part IV: How to Unlock Apple ID on Apple iPhone 13 Pro
It is unfortunate you are facing a locked Apple ID. Apple tries its best to make users aware of safety protocols they need to follow to minimize and mitigate such unfortunate occurrences, such as using two-factor authentication, trusted devices, trusted phone numbers, passwords, passcodes, etc. that serve as deterrents to prevent unauthorized access to devices and accounts. Yet, when the unfortunate happens, what to do?
IV.I: Unlock Apple ID Via Two-Factor Authentication
Apple implemented two-factor authentication a long time ago to prevent unauthorized access to Apple ID accounts. If you have it enabled, you would be able to use two-factor authentication to unlock your Apple ID again.
Step 1: Go to https://iforgot.apple.com .
Step 2: Key in your Apple ID and proceed.
Step 3: Confirm your mobile number associated with the Apple ID.
If you have another device associated with the Apple ID and it is a trusted device, you can now receive instructions to proceed with a two-factor code on that device.
Step 4: Use that code to unlock your Apple ID using two-factor authentication.
IV.II Unlock Apple ID Via Dr.Fone - Screen Unlock (iOS)
Dr.Fone is a name that will be instantly familiar to anyone who has ever had any issue with their mobile devices and would be able to vouch for the quality and efficacy of this software at fixing issues quickly and efficiently.
Dr.Fone is a collection of carefully crafted modules that helps you when most needed. Ranging from helping you wipe your devices securely with Data Eraser to maintain your privacy when you sell your device or give it to service and helping you erase not just junk on your device but also user data such as SMS (whether single or batch) to free up some space on your Apple iPhone 13 Pro, to Phone Transfer that helps you to easily transfer data you’re your old phone to your new Apple iPhone 13 Pro including restoring from iCloud Backups, Dr.Fone is a venerable utility from Wondershare that does it all and lives up to its name. Naturally, this tool was designed to help you unlock your Apple ID as well.
Step 1: Download Dr.Fone.
Step 2: Launch Dr.Fone and select the Screen Unlock module.
Step 3: Click Unlock Apple ID to start the process.
Step 4: Connect your device to the computer and wait for Dr.Fone - Screen Unlock (iOS) to detect it. You must know the passcode of your device.
You will be asked on your Apple iPhone 13 Pro to Trust the computer, and then you will need to enter the passcode.
Step 5: Unlocking Apple ID via Dr.Fone - Screen Unlock (iOS) will erase the contents of the Apple iPhone 13 Pro device. You need to confirm this by typing six zeroes (000 000) in the popup.
Step 6: Follow the on-screen instructions to reset all your settings on the Apple iPhone 13 Pro and then reboot to start the unlocking process.
Dr.Fone - Screen Unlock (iOS) will notify you when the process is complete.
Part V: Conclusion
Considering how much the Apple ID is pivotal to our Apple experience, it can be incredibly unnerving to realize that it is locked or disabled, due to any reason. We use our Apple ID for iCloud services on Apple devices, to make purchases on iTunes Store and App Store and payments using Apple Pay. Apple knows this and has checked in place to make sure that only you are in possession of your Apple ID account at all times. It can cause a little hassle at times, since if someone makes multiple failed attempts to gain access to your account, Apple will lock your Apple ID until you can unlock it with proper verifications and reset your password.
How To Unlink Your Apple iPhone 13 Pro From Your Apple ID
iPhones are known for their robust security features. The Apple ID is the central feature used to provide many security services that ensure the safety of personal data. Yet, life often leads you to moments when you must part ways you’re your devices. Be it for selling, gifting, or any other reason.
In such cases, it’s essential to understand how to unlink iPhones from your Apple ID. This 2023 guide is your go-to resource, providing insight into various methods to disassociate your Apple iPhone 13 Pro from your Apple ID, even when facing a forgotten or unrecoverable passcode.
Part 1. How the Apple ID System Works
The Apple ID is like the key to your Apple iPhone 13 Pro’s world. It’s a special account that connects your Apple iPhone 13 Pro to Apple’s services. With it, you can download apps, back up your data, and more. It’s an essential part of your Apple iPhone 13 Pro experience.
Here are ways that it protects your device.
- **Preventing use when stolen.**If your Apple iPhone 13 Pro gets into the wrong hands, your Apple ID keeps it locked. Even if someone tries to reset or erase the phone, they can’t use it without your Apple ID passcode.
- **Preventing use even after reformatting the phone.**Even if you reset or erase your Apple iPhone 13 Pro, it stays locked to your Apple ID. This is super important for keeping your data safe.
- **Other ways.**Apple ID helps you find your lost iPhone and secures your payments and personal info.
Remembering your Apple ID passcode is an intelligent move. It makes managing your Apple iPhone 13 Pro more accessible and safer. Forgetting it can make things tricky, especially when you want to unlink your Apple iPhone 13 Pro from your Apple ID. But don’t worry, there are solutions for that, too!
Part 2. How To Unlink Your Apple iPhone 13 Pro Normally
The usual way to unlink your Apple iPhone 13 Pro from your Apple ID is recommended, especially when remembering your Apple ID passcode. This ensures a smooth and secure transition for your device. Here’s how you can do it, step-by-step:
Step 1. Sign out of Apple ID (through Settings):
Open your Apple iPhone 13 Pro’s Settings.
Scroll down and tap on your name at the top.
Next, scroll to the bottom of the screen and choose Sign Out.
You’ll be asked to enter your Apple ID passcode and tap Turn Off.
Confirm by selecting the data you want to keep on your Apple iPhone 13 Pro.
Finally, tap Sign Out.
Step 2. Deactivating iMessage and FaceTime:
After signing out of your Apple ID, go back to
Scroll down to Messages and tap it.
Turn off iMessage by flipping the switch.
Go back to Settingsand tap FaceTime.
Turn off FaceTime by flipping the switch.
Step 3. Reformat the phone:
Return to
Scroll down and tap
Scroll down and select
Choose Erase All Content and Settings.
Confirm this action. Your Apple iPhone 13 Pro will reset to its original state.
Following these steps, your Apple iPhone 13 Pro will be unlinked from your Apple ID and ready for a new user or any other purpose. Remember, this method is best when you can easily recall your Apple ID passcode.
Part 3. What To Do If You Forgot Your Apple ID Passcode
If you still need to remember your Apple ID Passcode, following the steps in the previous section would be unadvisable, as it will leave your Apple iPhone 13 Pro locked and inaccessible. In this case, recovering your Apple ID Passcode is essential before unlinking iPhones.
These are some ways to recover your Apple ID passcode:
Use the Forgot Your Password Option
Start by going to the Apple ID account page or using the “Forgot Your Apple ID or Password?” link on your Apple iPhone 13 Pro’s login screen. You must enter your Apple ID and follow the steps provided to reset your passcode. Apple will guide you through resetting your Apple ID passcode, often requiring you to verify your identity via email or other security questions.
Contact Apple Customer Service
If the above method doesn’t work or you’re facing difficulties, contacting Apple Customer Service is a good idea. They can assist you in recovering your Apple ID passcode and provide expert guidance.
After recovering your Apple ID Passcode, you can perform the steps outlined in the previous section to unlink your Apple iPhone 13 Pro normally. With your passcode in hand, the process becomes straightforward, allowing you to maintain control of your device while preparing it for a new user or another purpose. Remember, your Apple ID Passcode is a vital key to unlocking the full potential of your Apple iPhone 13 Pro, so it’s essential to keep it safe and secure.
Part 4. If You Can’t Recover Your Passcode: Wondershare Dr.Fone
If, for instance, you find yourself in a situation where you really can’t recover your Apple ID passcode, or perhaps you’ve reformatted your phone without unlinking your Apple ID, leaving it inaccessible, it’s time to turn to a trusted third-party tool to help you unlock and unlink your Apple ID from your Apple iPhone 13 Pro.
Wondershare Dr.Fone is a versatile and powerful phone management tool designed to assist you in various aspects of your iOS device. It offers a range of features to help you manage and troubleshoot your Apple iPhone 13 Pro, including data recovery, system repair, and device unlocking. It’s a user-friendly solution that caters to your needs when dealing with complex issues like opening your Apple iPhone 13 Pro from an Apple ID.
One of Dr.Fone’s standout features is the Screen Unlock feature. It is an invaluable tool when facing challenges like an inaccessible iPhone due to a forgotten Apple ID passcode or a device that has been reformatted without unlinking the Apple ID. With Dr.Fone – Screen Unlock, you can learn how to unpair iPhones from the previous Apple ID, ensuring you can use it effectively.
How To Unlink Apple ID With Wondershare Dr.Fone – Screen Unlock
Before anything, be warned that this method removes all data from an iPhone. Creating a backup of your phone before performing the steps below is best.
Step 1: Launch Dr.Fone. Click Toolbox and then select Screen Unlock (iOS).
Step 2: Click Remove Apple ID.
- Step 3: Connect your Apple iPhone 13 Pro to your computer. Click Unlock Now once you’ve confirmed its connection.
- Step 4: Click Yes on the screen lock verification page.
- Step 5: Click Yes on the Two-Factor Authentication verification page.
- Step 6: Follow the instructions to put your device into Recovery Mode. If they don’t work, click Try DFU Mode.
- Step 7: Verify your device details**.** Edit manually for any discrepancies. Click Start once done.
- Step 8: The firmware will start downloading. If it is slow, click Copy for a direct download link of the firmware.
- Step 9: Click Unlock Now once downloading is done.
- Step 10: Input the code “000000” on the appearing prompt and click Unlock.
- Step 11: Avoid any disconnection during the unlocking process.
- Step 12: Click Done once you see this page. Click Try Again if the method does not work.
Conclusion
In summary, this guide has navigated you on how to unlink iPhones from their Apple ID, covering both the normal process and what to do when you’ve forgotten your passcode. However, the critical lesson here is remembering your Apple ID passcode to avoid unnecessary complications.
Should you ever find yourself locked out of your device, Wondershare Dr.Fone - Screen Unlock emerges as your go-to solution. The all-around phone management tool can rescue you from tricky situations and help you unlink your device effortlessly. Remember to keep your Apple ID passcode safe and handy, but know that Dr.Fone has your back when you need it.
- Title: Your Account Has Been Disabled in the App Store and iTunes On Apple iPhone 13 Pro?
- Author: Alma
- Created at : 2024-09-16 17:55:14
- Updated at : 2024-09-21 21:48:11
- Link: https://apple-account.techidaily.com/your-account-has-been-disabled-in-the-app-store-and-itunes-on-apple-iphone-13-pro-by-drfone-ios/
- License: This work is licensed under CC BY-NC-SA 4.0.