Your Account Has Been Disabled in the App Store and iTunes On Apple iPhone XS?

Your Account Has Been Disabled in the App Store and iTunes On Apple iPhone XS?

Alma Lv12

Your Account Has Been Disabled in the App Store and iTunes On Apple iPhone XS?

You may see the error message, “Your account has been disabled in the App Store and iTunes” when you try to log in. This is often an indication that for some reason your Apple ID is not working as it should. When you consider that you will not be able to download or update apps or even make a purchase using Apple Pay without your Apple ID, it is easy to see why this error message can be a problem.

Why is my account disabled in the App store? Here, we take a look at the reasons why you may see the error messages and what you can do to fix them.

Part 1. Why has my account been disabled in the App Store and iTunes?

The following are some reasons why you may see this error message popup on your screen:

  • Entering the incorrect Apple ID and password multiple times
  • Not using your Apple ID for an extended period of time
  • Any billing issues such as unpaid iTunes and App Store orders
  • Safety and security reasons like when Apple suspects your account may be hacked
  • When there are charging disputes on your credit card

Part 2. How to fix “Your account has been disabled in App store and iTunes”?

There are numerous methods to tackle this issue and regain access to your device. For a quick and concise understanding, you can watch our informative video tutorial. If you prefer a more in-depth, step-by-step explanation, continue reading this article for detailed instructions on each method.

Tips: Did you forget your Apple ID password or are you struggling to remove your Apple ID account? Worry not, as Dr.Fone is here to help you remove your Apple ID without password in a matter of seconds. By logging into a new account, you can fully restore access to all your iCloud services and Apple ID features, ensuring a seamless user experience.

Method 1. Wait 24 hours and Try Again

This method will prove useful to you if you have entered the wrong password several times. If this is the reason your account has been disabled, leave it alone for about 24 hours. When the time has elapsed, try entering the correct password to see if this fixes the issue.

If you just forget the password and cannot remember it, you can follow the steps below to reset the password on your own iOS device:

  • Step 1: Open Settings.
  • Step 2: Tap [your name] on top of the screen> Password & Security > Change Password.

reset password

  • Step 3: Enter the passcode for your device.
  • Step 4: Follow the onscreen steps to reset your password.

If the above steps were unable to change or reset the password, follow the steps below:

reset password

  • Step 3 Enter the phone number that you use with your Apple ID.

reset apple id password

  • Step 4: Look for the notification on iPhone, Mac, or iPad and follow the instructions to reset the password.

reset password

Note that if you are changing your Apple ID password on an iPhone or iPad, you will need to enter your device’s six-digit passcode, then reset a new password.

Forgetting the password is particularly troublesome, but there is good news. That is, you can use Password Manager to find your passwords on your Apple iPhone XS/iPad without spending too much time remembering them!

Dr.Fone - Password Manager (iOS)

Recover and keep all your passwords in one place

  • Unlock and manage various passcodes, PINs, Face IDs, Apple ID, WhatsApp password reset, and touch ID without limitations.
  • To find your password on an iOS device, it effectively functions without harming or leaking your information.
  • Ease your job by finding any strong password across various platforms to manage multiple email accounts.
  • The installation of Dr.Fone on your device won’t take much space, without any disturbing ads.

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Method 2. View Your Payment Methods and Update Them

If you think that your account has been disabled because of a payment issue, it is necessary to check your payment methods and update them. Follow these simple steps to do it:

  • Step 1: Open the Settings and then tap on your name at the top.
  • Step 2: Select “iTunes & App Store” and then choose your Apple ID.
  • Step 3: Tap “View Apple ID” and then select “Manage Payments”.
  • Step 4: Tap “Add Payment Method” to add a new payment method.

disabled in the app store and itunes 1

If the payment method was the issue, your account will be re-enabled after these steps.

Method 3. Settle Any Unpaid Charges

Do you have any unpaid purchases or subscriptions?

It is important to keep track of any purchases or subscriptions that you have signed up for and ensure that you pay for them on time. This not only helps you avoid late fees and penalties, but it also ensures that your account remains active and accessible. If you do have any unpaid charges, it is recommended that you settle them as soon as possible in order to reinstate your account and prevent any further issues. Keep a record of all your expenses and regularly review your bills to avoid missing any payments and keep your accounts in good standing.

Method 4. Sign Out and Sign in Again

Signing out of your account and then signing back in may help if this issue is caused by a software glitch.

  • On your iOS device, go to Settings > [Your Name] > iTunes & App Store and Sign Out. Then sign in again.
  • On your Mac, open the App Store (Store > Sign Out) and iTunes (Account > Sign Out. Then sign in again.

Method 5. Try Contacting Apple Support Directly

If you see a message that says, “Your account has been disabled in the App Store and iTunes,” contact Apple Support for help. You can follow these simple steps to contact Apple support:

  • Step 1: Go to https://getsupport.apple.com/solutions .
  • Step 2: Then click “Start a chat” to chat with someone in Apple Support now.
  • Step 3: Or schedule a call with Apple Support, and they should be able to help you fix your account disabled in App store.

disabled in the app store and itunes 2

Part 3. What does it influence when “Your account has been disabled in the App Store and iTunes”?

When you see the error message “Your account has been disabled in the App Store and iTunes” it often means the following:

  • You cannot access Apple Books, App Store purchases, and even iTunes purchases.
  • You may not have access to your iCloud account or any of the data stored in the account until you fix the problem.
  • Furthermore, you may not be able to access Apple services and any Apple Store orders and repairs may need to be rescheduled.
  • Until you can fix the issue, you will not be able to receive iMessage, FaceTime, and iCloud Mail.

Part 4. Is “Your account has been disabled in the App Store and iTunes” the same as “Apple ID disabled”?

No. The error message “Your account has been disabled in the App Store and iTunes” differs from “Apple ID disabled”. You will primarily see the “Your account has been disabled in the App Store and iTunes” when you try to access content in the App Store. On the other hand, you may see the message “Apple ID disabled” when you enter the Apple ID and password to bypass the iCloud Activation Lock screen .

apple id disabled

After you see these errors, you will not be able to access some of the features and apps that require your Apple ID for access.

Part 5. How to fix Apple ID disabled by removing Apple ID?

Sometimes the only way to fix “Apple ID Disabled” is to remove the Apple ID from the Apple iPhone XS device. This may become a viable solution if you lost or forgot the Apple ID password or ID and you have no way to recover them. It is also one of the best solutions when you purchased a second-hand device, and you don’t know the Apple ID password for the account associated with the Apple iPhone XS device.

One of the best ways to remove the Apple ID from an iOS device is to use Dr.Fone - Screen Unlock (iOS) . This third-party unlocking software is designed to easily and effectively remove the Apple ID password from any device. The following are some things it can do;

Dr.Fone - Screen Unlock (iOS)

Remove iCloud Account without Password in Minutes

  • Remove Apple ID/iCloud Account efficiently.
  • Save your Apple iPhone XS quickly from the disabled state.
  • Free your sim out of any carrier worldwide.
  • Bypass iCloud activation lock and enjoy all iCloud services.New icon
  • Works for all models of iPhone, iPad, and iPod touch.

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Here’s how to use Dr.Fone Screen Unlock to remove the Apple ID from the Apple iPhone XS device;

  • Step 1: Install the Program

To begin, download the Dr.Fone Toolkit from the program’s main website. Install the toolkit onto your computer. Open it after successful installation and then choose “Screen Unlock” from the main screen.

  • Step 2: Choose to Remove Apple ID

On the next screen, you should see three options. Choose “Remove Apple ID” since we want to remove the Apple ID from the Apple iPhone XS device.

drfone android ios unlock

  • Step 3: Connect the iOS Device

Connect the iOS device to the computer using its lightning cable. Then enter the Apple iPhone XS device’s passcode and, when prompted, tap “Trust” to allow the computer to detect the Apple iPhone XS device. The program should detect the Apple iPhone XS device and display information about it. Then click “Unlock Now”.

trust computer

  • Step 4: Apple ID Removal will Begin

Dr.Fone will immediately begin removing the Apple ID from the Apple iPhone XS device. You should see a progress bar indicating how long the process will take. Ordinarily, the removal should take just a few seconds. When the process is complete, you will see a notification on the screen letting you know that the Apple ID has been removed.

complete

You should then be able to sign in to another Apple ID or create a new Apple ID and password to use on the Apple iPhone XS device.

Conclusion

In conclusion, encountering a disabled Apple account in the App Store and iTunes can be a frustrating experience. However, by understanding the reasons behind it, following the recommended steps to resolve the issue, and considering the broader impact on your digital life, you can navigate this situation effectively. Remember, prompt action and patience are key to restoring your account and getting back to enjoying the Apple ecosystem hassle-free.

How to Unlock Apple ID On your Apple iPhone XS without Security Questions?

Apple ID is known as a very strong security protocol that is consumed for the protection of the data and the applications of the Apple iPhone XS device it is associated with. This security measure is primarily responsible for holding the data and assorted applications of the Apple iPhone XS device. Thus, Apple ID can be regarded as a very ubiquitous protocol that promotes effortless protection and considers bringing the complete system in a single bubble. There are several instances where people report over their Apple ID for being locked. To counter this issue, this article provides you a detailed guide on how to unlock Apple ID without security questions and related barriers.

Part 1. A worry-free way to unlock Apple ID without security questions

You may have come across a series of different solutions that considered providing you efficient mechanisms to unlock your Apple ID without the aid of security questions. Over a detailed comparison, people have come across different third-party platforms that dedicated themselves to offering the users the perfect environment to have their devices unlocked. As you all are aware of the saturation that exists in the market, this article features Dr. Fone – Screen Unlock (iOS) , state-of-the-art software that efficiently resolves all problems related to a locked Apple device. There are several reasons that make it possible for users to prefer Dr. Fone above all other existing platforms.

  • It helps you save your device from the disabled state.
  • You can easily unlock your Apple iPhone XS or iPad over forgetting its passcode.
  • It can operate across all kinds of iPhones, iPads, and iPod Touch.
  • It is compatible across the latest versions of iOS.
  • It provides you a platform to work without iTunes.
  • There are no pre-eminent skills required for using the platform.

Over the question of utilizing the platform efficiently, the following guide explains to you how to unlock Apple ID without email or security questions with the help of Dr. Fone – Screen Unlock.

Step 1: Connect Devices and Access Tool

After downloading and installing the platform on your desktop, you need to connect your Apple device with the desktop and launch the software. Select the “Screen Unlock” tool from the list of options provided on the home window of the application.

select-the-option-of-screen-unlock

Step 2: Initiate Unlock

On the next screen, you are required to select the option of “Unlock Apple ID” from the list and proceed. Open up your Apple device and “Trust” the computer with the provided prompt message.

tap-on-unlock-apple-id

Step 3: Reboot Phone

Approach the Settings of your device and initiate its reboot. As soon as the reboot starts, the procedure for unlocking the Apple ID initiates across the platform.

follow-on-screen-instructions

Step 4: Execution of the Process

As the process elapses successfully, you are provided with a prompt window on the desktop displaying the completion of the process.

your-apple-id-is-unlocked

Part 2. Unlock Apple ID with 2-factor authentication

There are multiple techniques that involve the method of unlocking an Apple ID without the aid of email addresses and security questions. As you all believe in the importance of third-party platforms, it is important to come across other mechanisms that can come quite handy in managing such issues. Two-factor authentication is another approach that can provide you robust and efficient solutions to this issue.

Step 1: Open the iForgot website and provide your Apple ID username to proceed. You need to provide the platform with the phone number that is associated with your Apple ID for verification.

enter-your-phone-number

Step 2: Since you cannot use your Apple device or you have not received a notification yet, you need to tap on “Unable to access your [device]?” This would redirect a six-digit verification code to the phone number that you have provided.

tap-on-the-option-of-unable-to-access-your-iphone

Step 3: Add the code that is provided, followed by the Apple ID password, allowing you to unlock your device.

enter-verification-code

Part 3. Unlock Apple ID with the recovery key

While you understand the conventional methods that can be typically consumed for countering such issues, there are several other mechanisms that are associated across similar platforms and follow an identical protocol to cater to issues that involve unlocking Apple ID without security questions. Being an Apple user, you can efficiently unlock your Apple ID with the aid of a Recovery Key. For this, you need to follow the guidelines provided as follows.

Step 1: You are required to open the iForgot website on your browser. Initially, it is important for you to enter the Recovery Key that you utilized when enabling Two-Factor Authentication.

enter-recovery-key

Step 2: Following this, you need to provide the platform with an Apple device to where you wish to send the verification code to.

Step 3: You need to retrieve the code from the Apple iPhone XS device that you selected and enter it over the website. The website would lead you to enter a new password for your device.

Part 4. How to reset security questions after forgetting the answers?

Security questions are referred to as the extra protective layer that is responsible for keeping a profile secure. In such cases where you accidentally forget the basic security questions and their answers, you can consider following a very simple procedure to have them restored. In such Apple devices where you have no certain idea about the forgotten security question, you can contact AppleCare in such circumstances and have the assist you in catering to this issue within a matter of minutes. Contact the iTunes Store Support and choose the option of Password & Security Questions to lead towards calling the support for the remedy of the issue.

Conclusion

The article considered discussing various reasons and remedies to unlocking an Apple ID without the aid of security questions. You need to look over the guide to develop an understanding of the systems that are involved.

How To Reset the Security Questions of Your Apple ID On Your Apple iPhone XS

Your Apple ID serves as the gateway to a multitude of Apple services, encompassing the likes of the App Store, iCloud, iTunes, and beyond. To fortify the safeguarding of your Apple ID, Apple kindly requests that you establish security questions.

These inquiries act as an extra shield, enabling you to regain access to your account should you ever forget your password. However, there are various reasons to explain why people want Apple ID reset security questions, like discussed below. In this ultimate guide, we provide step-by-step instructions on how to reset the security questions of their Apple ID.

Part 1: What Is the Purpose of the Apple ID Security Questions

Before talking about “reset my security questions Apple ID,” let’s talk about what they are. Apple has a reputation for ensuring the high security of its devices and services. The devices have Face ID and Touch ID for security and strong encryption standards. Apple devices are considered among the most secure in the tech industry. Moreover, Apple takes device security seriously. An example is the use of security questions.

When you create an Apple ID or set up a new device, Apple prompts you to choose security questions. These questions are carefully designed to be something only you would know. This explains their role as an extra layer of protection for your account. Typical instances include questions like “What is the name of your first pet?” or “In which city were you born?”

Importance of Apple ID Security Questions

The security questions associated with your Apple ID serve a critical role. They perform a pivotal role in ensuring the security and confidentiality of your digital presence. Numerous modern authentication techniques, such as biometrics, offer a strong layer of safeguarding.

Nonetheless, there might be instances where you require reentry to your account, such as in cases of forgotten passwords. In such scenarios, security questions serve as a vital lifeline, enabling you to authenticate your identity and regain control of your Apple ID.

Purpose of Security Questions

  1. Account Recovery: Security questions are a valuable tool for account recovery. They provide a means for you to prove your identity to Apple support in case you’re locked out of your account. Thus helping you regain access to your account quickly.
  2. Additional Layer of Security: Imagine someone manages to get your Apple ID details. Even then, they would still need to answer your security questions to make changes to your account. This extra layer of account protection prevents unauthorized access.
  3. Privacy Protection: Apple understands the importance of privacy. By setting up security questions, you can choose information that is meaningful to you. At the same time, it is not easily discoverable by others, enhancing the privacy of your account.

Part 2: How To Reset the Apple ID Security Questions Through the Account Settings

As we’ve established, Apple prioritizes security and privacy. There are various reasons why you might want to reset your Apple ID security questions. These range from enhancing security to changing the info associated with your account. Whatever your reason, it’s essential to securely follow the proper procedure for iCloud reset security questions.

Why Reset Your Apple ID Security Questions?

  1. Enhancing Security: Security is an ever-evolving field. Resetting your security questions periodically can strengthen your account’s defense. It is especially handy against emerging threats and ensures your information remains secure.
  2. Prevention of Attacks: Do you suspect unauthorized access or believe your security questions may have been compromised? In this scenario, resetting them immediately can protect your account.
  3. Adhering to Best Practices: Security experts recommend changing passwords and security questions periodically. Regularly updating your security questions is a cautious security practice.
  4. Making Relevant Changes: Over time, life circumstances change. You might move to a new location, get a new pet, or have different personal experiences. Updating your security questions to reflect these changes can make them more effective.

Guide for Resetting Apple ID Security Questions Through Account Settings

Resetting your Apple ID security questions through your account settings is a straightforward process that enhances the security of your Apple ID. Follow these detailed steps to reset your security questions:

  • Step 1. Begin by visiting and signing into the official Apple ID management page at appleid.apple.com. Then, proceed to the “Sign-In and Security” section for changing the security questions.

login into your apple id

  • Step 2. Now, click “Account Security” and follow it by locating “Change security questions.” Click on it to proceed, and you’ll now be prompted to set up new security questions and provide their corresponding answers.

press change security questions

  • Step 3. After adding your new security questions and answers, click the “Update” button. To complete the process, you will need to verify your identity by entering your Apple ID password.

Pro Tip: What if Your Apple ID Got Locked? Unlock It With the Best Solution

So, you’ve been following our ultimate guide to reset your Apple ID security questions. However, you hit a roadblock – your Apple ID is locked. It happens many times that people forget their Apple ID passcode or get their Apple ID locked due to various reasons. In such cases, there is no need to panic that you are now unable to unlock the ID and access your important data.

This is because we have an excellent solution that can help you regain access to your Apple ID quickly and efficiently. With the help of the Wondershare Dr.Fone, you can easily get your Apple ID unlocked without a passcode.

Using this tool, users are able to bypass the iCloud activation lock and Apple ID without a password to use it as per their need. Moreover, they can also Bypass MDM and screen time without data loss, which is a plus point of this unique tool.

Key Features of Wondershare Dr.Fone

  1. This tool is compatible with the latest iPhone 15 models and all iOS versions, including iOS 17.
  2. No technical skill is required to use this tool because of its easy-to-use interface.
  3. 6-digit passcode, Touch ID, Face ID, and various screen locks can be removed in no time.

Steps To Unlock Apple ID Without Password via Wondershare Dr.Fone

Following are the simple steps you need to follow to unlock your Apple ID after you have forgotten the passcode:

  • Step 1: Initiate the Process by Launching Wondershare Dr.Fone

Begin the unlocking process of Apple ID by installing and launching Dr.Fone’s latest version on your computer. Connect your Apple iPhone XS to the computer and tap on the “Toolbox” option to access different options, from which you need to select “Screen Unlock.”

click on screen unlock

  • Step 2: Tap on Respective Option and Answer Platform Questions

Afterward, hit the “Remove Apple ID” option and tap the “Unlock Now” button in the next window. Proceeding ahead, the platform will ask you some questions which you will need to answer. However, it is necessary to ensure that your Apple iPhone XS has “Screen Lock” and “2FA” enabled.

proceed with remove apple id

  • Step 3: Enable Recovery Mode and Choose System Version

Then, put your device in Recovery Mode so that the platform can detect the “Device Model.” With this, you will need to choose “System Version” in the respective window and tap on the “Start” button. Required firmware will start downloading that is suitable to your device.

hit the start button

  • Step 4: Disable Apple ID on Your Device

On its successful completion, you will be notified from the platform, after which you are required to proceed by clicking on the “Unlock Now” button. A prompt will pop up on the screen; type the code in it and hit “Unlock.” This will remove the Apple ID passcode successfully in just a few moments.

click on unlock now button

Part 3: How To Perform Apple ID Reset Security Questions Using iForgot Website

Apple offers multiple avenues for users to perform essential security protocol changes, one of which is through the iForgot website. This website serves as a valuable resource for Apple device users in various scenarios. These include forgotten passwords, 2FA issues, account recovery, and unlocking Apple IDs. Here is the process of Apple ID reset security questions using the iForgot website:

  • Step 1. Begin by opening your web browser and navigating to the iForgot website at https://iforgot.apple.com/. You will then be asked to input your Apple ID. After entering your Apple ID, proceed by clicking the “Continue” button.

enter your apple id email

  • Step 2. On the following page, you’ll encounter various options for account recovery. Opt for “I need to reset my security questions” and click “Continue.” For added security measures, Apple will request you to confirm your identity.

proceed with reset my security questions

  • Step 3. After your identity has been successfully verified, you’ll receive prompts to establish new security questions. Once you’ve created your new security questions, remember to save the changes.

add new security questions

Part 4: How To Reset the Apple ID Questions by Contacting the Customer Support

Contact Apple’s Customer Support if you have failed to reset your Apple ID security questions. They are well-equipped to assist with a wide range of device-related problems. You can use the following guide on how to reset the security questions on Apple ID via Apple Customer Support:

  • Step 1: Begin by visiting the Apple Support website located at https://getsupport.apple.com/. Once there, use the search bar to type your issue. In this section, look for and click on “ Change my Apple ID security questions.”

tell your issue

  • Step 2: After selecting your issue, you will be presented with various support articles and options. Scroll down and choose the desired option from the “Contact” section. Follow the on-screen instructions to contact Apple support and provide details about your issue.

contact the apple support

Conclusion

To summarize, we’ve explored the importance of Apple ID security questions. We provided you with different ways on how to reset the security questions on Apple ID. The article highlighted the significance of security in the Apple ecosystem. It also explained the role security questions play in protecting your account.

We discussed the various reasons why you might want to reset your Apple ID security questions. You learned how to reset your security questions through your Apple ID account settings and via the iForgot website. Additionally, we introduced Wondershare Dr.Fone as a reliable solution for unlocking your Apple ID. Dr.Fone offers a user-friendly interface, a high success rate, and the ability to resolve various iOS device issues.


  • Title: Your Account Has Been Disabled in the App Store and iTunes On Apple iPhone XS?
  • Author: Alma
  • Created at : 2024-07-14 12:41:48
  • Updated at : 2024-07-15 12:41:48
  • Link: https://apple-account.techidaily.com/your-account-has-been-disabled-in-the-app-store-and-itunes-on-apple-iphone-xs-by-drfone-ios/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Your Account Has Been Disabled in the App Store and iTunes On Apple iPhone XS?