Your Account Has Been Disabled in the App Store and iTunes On iPhone 6s?

Your Account Has Been Disabled in the App Store and iTunes On iPhone 6s?

Alma Lv12

Your Account Has Been Disabled in the App Store and iTunes On Apple iPhone 6s?

You may see the error message, “Your account has been disabled in the App Store and iTunes” when you try to log in. This is often an indication that for some reason your Apple ID is not working as it should. When you consider that you will not be able to download or update apps or even make a purchase using Apple Pay without your Apple ID, it is easy to see why this error message can be a problem.

Why is my account disabled in the App store? Here, we take a look at the reasons why you may see the error messages and what you can do to fix them.

Part 1. Why has my account been disabled in the App Store and iTunes?

The following are some reasons why you may see this error message popup on your screen:

  • Entering the incorrect Apple ID and password multiple times
  • Not using your Apple ID for an extended period of time
  • Any billing issues such as unpaid iTunes and App Store orders
  • Safety and security reasons like when Apple suspects your account may be hacked
  • When there are charging disputes on your credit card

Part 2. How to fix “Your account has been disabled in App store and iTunes”?

There are numerous methods to tackle this issue and regain access to your device. For a quick and concise understanding, you can watch our informative video tutorial. If you prefer a more in-depth, step-by-step explanation, continue reading this article for detailed instructions on each method.

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Method 1. Wait 24 hours and Try Again

This method will prove useful to you if you have entered the wrong password several times. If this is the reason your account has been disabled, leave it alone for about 24 hours. When the time has elapsed, try entering the correct password to see if this fixes the issue.

If you just forget the password and cannot remember it, you can follow the steps below to reset the password on your own iOS device:

  • Step 1: Open Settings.
  • Step 2: Tap [your name] on top of the screen> Password & Security > Change Password.

reset password

  • Step 3: Enter the passcode for your device.
  • Step 4: Follow the onscreen steps to reset your password.

If the above steps were unable to change or reset the password, follow the steps below:

reset password

  • Step 3 Enter the phone number that you use with your Apple ID.

reset apple id password

  • Step 4: Look for the notification on iPhone, Mac, or iPad and follow the instructions to reset the password.

reset password

Note that if you are changing your Apple ID password on an iPhone or iPad, you will need to enter your device’s six-digit passcode, then reset a new password.

Forgetting the password is particularly troublesome, but there is good news. That is, you can use Password Manager to find your passwords on your Apple iPhone 6s/iPad without spending too much time remembering them!

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Method 2. View Your Payment Methods and Update Them

If you think that your account has been disabled because of a payment issue, it is necessary to check your payment methods and update them. Follow these simple steps to do it:

  • Step 1: Open the Settings and then tap on your name at the top.
  • Step 2: Select “iTunes & App Store” and then choose your Apple ID.
  • Step 3: Tap “View Apple ID” and then select “Manage Payments”.
  • Step 4: Tap “Add Payment Method” to add a new payment method.

disabled in the app store and itunes 1

If the payment method was the issue, your account will be re-enabled after these steps.

Method 3. Settle Any Unpaid Charges

Do you have any unpaid purchases or subscriptions?

It is important to keep track of any purchases or subscriptions that you have signed up for and ensure that you pay for them on time. This not only helps you avoid late fees and penalties, but it also ensures that your account remains active and accessible. If you do have any unpaid charges, it is recommended that you settle them as soon as possible in order to reinstate your account and prevent any further issues. Keep a record of all your expenses and regularly review your bills to avoid missing any payments and keep your accounts in good standing.

Method 4. Sign Out and Sign in Again

Signing out of your account and then signing back in may help if this issue is caused by a software glitch.

  • On your iOS device, go to Settings > [Your Name] > iTunes & App Store and Sign Out. Then sign in again.
  • On your Mac, open the App Store (Store > Sign Out) and iTunes (Account > Sign Out. Then sign in again.

Method 5. Try Contacting Apple Support Directly

If you see a message that says, “Your account has been disabled in the App Store and iTunes,” contact Apple Support for help. You can follow these simple steps to contact Apple support:

  • Step 1: Go to https://getsupport.apple.com/solutions .
  • Step 2: Then click “Start a chat” to chat with someone in Apple Support now.
  • Step 3: Or schedule a call with Apple Support, and they should be able to help you fix your account disabled in App store.

disabled in the app store and itunes 2

Part 3. What does it influence when “Your account has been disabled in the App Store and iTunes”?

When you see the error message “Your account has been disabled in the App Store and iTunes” it often means the following:

  • You cannot access Apple Books, App Store purchases, and even iTunes purchases.
  • You may not have access to your iCloud account or any of the data stored in the account until you fix the problem.
  • Furthermore, you may not be able to access Apple services and any Apple Store orders and repairs may need to be rescheduled.
  • Until you can fix the issue, you will not be able to receive iMessage, FaceTime, and iCloud Mail.

Part 4. Is “Your account has been disabled in the App Store and iTunes” the same as “Apple ID disabled”?

No. The error message “Your account has been disabled in the App Store and iTunes” differs from “Apple ID disabled”. You will primarily see the “Your account has been disabled in the App Store and iTunes” when you try to access content in the App Store. On the other hand, you may see the message “Apple ID disabled” when you enter the Apple ID and password to bypass the iCloud Activation Lock screen .

apple id disabled

After you see these errors, you will not be able to access some of the features and apps that require your Apple ID for access.

Part 5. How to fix Apple ID disabled by removing Apple ID?

Sometimes the only way to fix “Apple ID Disabled” is to remove the Apple ID from the Apple iPhone 6s device. This may become a viable solution if you lost or forgot the Apple ID password or ID and you have no way to recover them. It is also one of the best solutions when you purchased a second-hand device, and you don’t know the Apple ID password for the account associated with the Apple iPhone 6s device.

One of the best ways to remove the Apple ID from an iOS device is to use Dr.Fone - Screen Unlock (iOS) . This third-party unlocking software is designed to easily and effectively remove the Apple ID password from any device. The following are some things it can do;

Dr.Fone - Screen Unlock (iOS)

Remove iCloud Account without Password in Minutes

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Here’s how to use Dr.Fone Screen Unlock to remove the Apple ID from the Apple iPhone 6s device;

  • Step 1: Install the Program

To begin, download the Dr.Fone Toolkit from the program’s main website. Install the toolkit onto your computer. Open it after successful installation and then choose “Screen Unlock” from the main screen.

  • Step 2: Choose to Remove Apple ID

On the next screen, you should see three options. Choose “Remove Apple ID” since we want to remove the Apple ID from the Apple iPhone 6s device.

drfone android ios unlock

  • Step 3: Connect the iOS Device

Connect the iOS device to the computer using its lightning cable. Then enter the Apple iPhone 6s device’s passcode and, when prompted, tap “Trust” to allow the computer to detect the Apple iPhone 6s device. The program should detect the Apple iPhone 6s device and display information about it. Then click “Unlock Now”.

trust computer

  • Step 4: Apple ID Removal will Begin

Dr.Fone will immediately begin removing the Apple ID from the Apple iPhone 6s device. You should see a progress bar indicating how long the process will take. Ordinarily, the removal should take just a few seconds. When the process is complete, you will see a notification on the screen letting you know that the Apple ID has been removed.

complete

You should then be able to sign in to another Apple ID or create a new Apple ID and password to use on the Apple iPhone 6s device.

Conclusion

In conclusion, encountering a disabled Apple account in the App Store and iTunes can be a frustrating experience. However, by understanding the reasons behind it, following the recommended steps to resolve the issue, and considering the broader impact on your digital life, you can navigate this situation effectively. Remember, prompt action and patience are key to restoring your account and getting back to enjoying the Apple ecosystem hassle-free.

Top-Notch Solutions for Disabled Apple ID On Apple iPhone 6s: Making It Possible

The Apple ID serves as the cornerstone of an iOS user’s digital identity. It grants access to a multitude of essential services and applications. This unique identifier is crucial for accessing the App Store, iTunes, iCloud, and other Apple services. However, the security of this pivotal account is paramount. Any security breaches or suspicious activities can prompt Apple ID to be disabled.

To avoid the potential consequences of a disabled Apple ID, it is imperative to explore effective solutions. This guide seeks to furnish users with a range of excellent strategies to address the issue at hand. So, if you are wondering why is my Apple ID disabled, continue to read the article.

Part 1. Discussing the Reasons for Apple ID Getting Disabled

Wondering why your Apple ID has been disabled? Experiencing intense frustration is not uncommon in this scenario. Nonetheless, understanding the potential triggers behind this issue is crucial. For Apple users, learning the factors leading to the Apple ID disabled problem is essential. The following are some typical reasons that can account for this predicament:

1. Security Questions

Failing to answer security questions accurately during the account recovery process can trigger Apple’s security protocols. It can lead to the temporary or permanent disabling of the Apple ID. Inaccurate or forgotten responses to these critical security measures can raise red flags. This eventually results in restricted access to the account.

2. Unauthorized Access Attempts

Apple’s strict security measures are designed to identify and prevent unauthorized access attempts. If the system detects unusual login activities or repeated failed login attempts, it may automatically disable the ID. Moreover, it is done to protect the user’s personal information and sensitive data.

3. Suspicious Account Activities

Any suspicious activities associated with the Apple ID can prompt Apple’s security algorithms to disable the ID. These include unusual purchase patterns, unauthorized transactions, or reports of account misuse. Furthermore, it usually results in temporary disabling as a precautionary measure.

4. Breach of Terms of Service

Not adhering to Apple’s terms and conditions may result in the prompt Apple ID being disabled. Examples include engaging in fraudulent activities or using unauthorized software or tools. In addition, manipulating Apple’s services or violating the company’s usage policies can also cause disablement. It is often accompanied by a permanent suspension from Apple’s ecosystem.

5. Unresolved Billing Issues

Unresolved billing disputes or outstanding payment issues can trigger the disabled problem. Moreover, declined transactions linked to the Apple ID can also be a cause. It restricts the user’s access to various Apple services until the payment concerns are rectified.

Part 2. Reset the Password: Solve Apple ID Disabled Issues

With Apple ID disabled, one of its primary solutions involves resetting the password. Fortunately, this can be achieved directly from an iOS device or a Mac. Users are offered convenient choices to regain authority over their accounts quickly. Here, you’ll find detailed, sequential instructions for each approach:

Resetting Password From iOS Device

  • Step 1: To access the Settings app on your iOS device, locate and open the application with the “Gear” icon. Once inside, select your name and proceed to the subsequent screen, where you should tap “Sign-In & Security.”

choose sign in and security option

  • Step 2: Now, tap the “Change Password” option and follow it by entering your iOS device passcode. Then, enter and confirm the new password and press “Change Password” to finalize it.

tap on change password feature

Resetting Password From Mac

  • Step 1: On your MacBook, navigate to the “Apple” menu from the top left side and choose the “System Settings” option. Next, tap on your name and press “Sign-In & Security” on the following screen.

access the system settings

  • Step 2: Move to the “Password” option and click “Change Password.” Now, follow the on-screen prompts to complete the password resetting process by providing your MacBook passcode.

press the change password button

Part 3. Use Apple Support App: Solve Apple ID Disabled Issues

If you lack access to a dependable device for resetting your password, there’s no cause for concern. Apple provides to reset your Apple ID password using an alternative device. This can be accomplished through the official Apple Support app. The following procedures offer a thorough walkthrough:

  • Step 1: On a device you’ve borrowed, download the official Apple Support app and launch it. Scroll down within the app to “Support Tools” and select “Reset Password.”

Image name: fix-apple-id-disabled-5.jpg

proceed with reset password feature

  • Step 2: Following this, choose “Help Someone Else,” input your Apple ID, and tap “Continue.” Follow the on-screen prompts to complete the password reset process.

tap on the continue button

Part 4. Using iForgot Website: Solve Apple ID Disabled Issues

In instances where conventional methods fail, using the iForgot website can offer an alternative route. The platform provides an extensive range of tools and resources. It is tailored to aid users in the process of resetting their Apple ID credentials. Follow these step-by-step instructions to use the iForgot website effectively to fix the “Why is My Apple ID Disabled” problem:

  • Step 1: Launch a web browser, visit iforgot.apple.com, and select the “Reset Password” option. It will give you access to the Apple ID password reset page. Here, provide your Apple ID, usually your email address linked to your Apple account, and proceed by clicking “Continue.”

press the reset password button

  • Step 2: On the next screen, Apple will inform you that they have sent a confirmation message to your trusted devices for resetting the password. Tap “Allow” on one of your trusted devices and provide your iDevice passcode to reset the Apple ID password.

allow resetting the password

Part 5. Wondershare Dr.Fone - Screen Unlock (iOS): A Comprehensive Solution To Solve Apple ID Disabled Issues

No need to worry if you’re experiencing difficulties accessing iCloud and other Apple services due to a forgotten Apple ID password. Wondershare Dr.Fone can bypass the Apple ID lock completely. This tool allows users to regain access to their iCloud services and other Apple ID features. Otherwise, your Apple ID would lose its functionality within your iOS devices.

Furthermore, this capability of Wondershare Dr.Fone remains effective even if the Find My iPhone feature is activated on the Apple iPhone 6s device. This tool can also bypass the Screen Time Passcode if you have forgotten your password. By utilizing this feature, you will be able to resolve your disabled Apple ID issue.

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Key Features of Wondershare Dr.Fone

  1. Wondershare Dr.Fone allows users to unlock their iDevices screen, which enables them to regain access to their devices.
  2. You can also use this robust iPhone unlock tool to remove the SIM carrier lock to use your device internationally.
  3. This iDevice screen unlock software provides multiple tools like data eraser, data recovery, phone transfer, WhatsApp transfer, system repair, etc.

Instructions Involved To Solve Apple ID Disabled Issues via Wondershare Dr.Fone

Wondershare Dr.Fone is specially designed for users with various technical experiences. It presents an easy-to-follow guide with its user-friendly interface to assist its users in every way possible. Here is how to Solve Apple ID disabled issues via Wondershare Dr.Fone - Screen Unlock (iOS):

  • Step 1. Access the Robust Screen Unlock Tool

You will have to start by opening Wondershare Dr.Fone on your system and accessing the “Toolbox” section present in the left panel. Then, continue with the “Screen Unlock” feature and select the “iOS” device. Proceed with the “Remove Apple ID” option among different options from the next window.

continue with remove apple id

  • Step 2. Begin Unlocking the Apple ID

After connecting your iDevice to the system, you need to move forward with the “Unlock Now” button. Before moving forward, it’s essential to ensure you have Screen Lock and Two-Factor Authentication enabled on your Apple iPhone 6s. After that confirmation, carry on with the on-screen instructions.

tap on unlock now button

  • Step 3. Put iPhone in the Recovery Mode and Recognize the Model

You need to put your Apple iPhone 6s in Recovery Mode by following the on-screen instructions to initiate the Apple ID unlocking process. The software will recognize the “Device Model” in a self-controlling way. After that, you will have to go ahead with the “System Version” selection and hit the “Start” button.

enable the recovery mode

  • Step 4. Download the Firmware and Provide Confirmation

The relevant firmware will start downloading, and you will have to proceed with the “Unlock Now” button after the downloading. You will have to enter a code for confirmation, and after that, you can view the removal progress. Move forward by hitting the “Done” button if the Apple ID gets unlocked.

click the unlock now button

Conclusion

In conclusion, this article aims to address the critical issue of Apple ID disabled. It can significantly disrupt the smooth operation of iOS devices. We have offered a thorough examination of the different elements that may result in the deactivation of an Apple ID. Moreover, we have introduced several effective measures to assist you in addressing this matter. It allows you to regain access to your Apple ID.

Furthermore, the article has highlighted the comprehensive capabilities of Wondershare Dr.Fone. It is for users encountering persistent challenges in resolving their disabled Apple ID. Moreover, Dr.Fone is a robust and reliable solution that can offer a more in-depth remedy to the problem.

How To Reset the Security Questions of Your Apple ID On Your Apple iPhone 6s

Your Apple ID serves as the gateway to a multitude of Apple services, encompassing the likes of the App Store, iCloud, iTunes, and beyond. To fortify the safeguarding of your Apple ID, Apple kindly requests that you establish security questions.

These inquiries act as an extra shield, enabling you to regain access to your account should you ever forget your password. However, there are various reasons to explain why people want Apple ID reset security questions, like discussed below. In this ultimate guide, we provide step-by-step instructions on how to reset the security questions of their Apple ID.

Part 1: What Is the Purpose of the Apple ID Security Questions

Before talking about “reset my security questions Apple ID,” let’s talk about what they are. Apple has a reputation for ensuring the high security of its devices and services. The devices have Face ID and Touch ID for security and strong encryption standards. Apple devices are considered among the most secure in the tech industry. Moreover, Apple takes device security seriously. An example is the use of security questions.

When you create an Apple ID or set up a new device, Apple prompts you to choose security questions. These questions are carefully designed to be something only you would know. This explains their role as an extra layer of protection for your account. Typical instances include questions like “What is the name of your first pet?” or “In which city were you born?”

Importance of Apple ID Security Questions

The security questions associated with your Apple ID serve a critical role. They perform a pivotal role in ensuring the security and confidentiality of your digital presence. Numerous modern authentication techniques, such as biometrics, offer a strong layer of safeguarding.

Nonetheless, there might be instances where you require reentry to your account, such as in cases of forgotten passwords. In such scenarios, security questions serve as a vital lifeline, enabling you to authenticate your identity and regain control of your Apple ID.

Purpose of Security Questions

  1. Account Recovery: Security questions are a valuable tool for account recovery. They provide a means for you to prove your identity to Apple support in case you’re locked out of your account. Thus helping you regain access to your account quickly.
  2. Additional Layer of Security: Imagine someone manages to get your Apple ID details. Even then, they would still need to answer your security questions to make changes to your account. This extra layer of account protection prevents unauthorized access.
  3. Privacy Protection: Apple understands the importance of privacy. By setting up security questions, you can choose information that is meaningful to you. At the same time, it is not easily discoverable by others, enhancing the privacy of your account.

Part 2: How To Reset the Apple ID Security Questions Through the Account Settings

As we’ve established, Apple prioritizes security and privacy. There are various reasons why you might want to reset your Apple ID security questions. These range from enhancing security to changing the info associated with your account. Whatever your reason, it’s essential to securely follow the proper procedure for iCloud reset security questions.

Why Reset Your Apple ID Security Questions?

  1. Enhancing Security: Security is an ever-evolving field. Resetting your security questions periodically can strengthen your account’s defense. It is especially handy against emerging threats and ensures your information remains secure.
  2. Prevention of Attacks: Do you suspect unauthorized access or believe your security questions may have been compromised? In this scenario, resetting them immediately can protect your account.
  3. Adhering to Best Practices: Security experts recommend changing passwords and security questions periodically. Regularly updating your security questions is a cautious security practice.
  4. Making Relevant Changes: Over time, life circumstances change. You might move to a new location, get a new pet, or have different personal experiences. Updating your security questions to reflect these changes can make them more effective.

Guide for Resetting Apple ID Security Questions Through Account Settings

Resetting your Apple ID security questions through your account settings is a straightforward process that enhances the security of your Apple ID. Follow these detailed steps to reset your security questions:

  • Step 1. Begin by visiting and signing into the official Apple ID management page at appleid.apple.com. Then, proceed to the “Sign-In and Security” section for changing the security questions.

login into your apple id

  • Step 2. Now, click “Account Security” and follow it by locating “Change security questions.” Click on it to proceed, and you’ll now be prompted to set up new security questions and provide their corresponding answers.

press change security questions

  • Step 3. After adding your new security questions and answers, click the “Update” button. To complete the process, you will need to verify your identity by entering your Apple ID password.

Pro Tip: What if Your Apple ID Got Locked? Unlock It With the Best Solution

So, you’ve been following our ultimate guide to reset your Apple ID security questions. However, you hit a roadblock – your Apple ID is locked. It happens many times that people forget their Apple ID passcode or get their Apple ID locked due to various reasons. In such cases, there is no need to panic that you are now unable to unlock the ID and access your important data.

This is because we have an excellent solution that can help you regain access to your Apple ID quickly and efficiently. With the help of the Wondershare Dr.Fone, you can easily get your Apple ID unlocked without a passcode.

Using this tool, users are able to bypass the iCloud activation lock and Apple ID without a password to use it as per their need. Moreover, they can also Bypass MDM and screen time without data loss, which is a plus point of this unique tool.

Key Features of Wondershare Dr.Fone

  1. This tool is compatible with the latest iPhone 15 models and all iOS versions, including iOS 17.
  2. No technical skill is required to use this tool because of its easy-to-use interface.
  3. 6-digit passcode, Touch ID, Face ID, and various screen locks can be removed in no time.

Steps To Unlock Apple ID Without Password via Wondershare Dr.Fone

Following are the simple steps you need to follow to unlock your Apple ID after you have forgotten the passcode:

  • Step 1: Initiate the Process by Launching Wondershare Dr.Fone

Begin the unlocking process of Apple ID by installing and launching Dr.Fone’s latest version on your computer. Connect your Apple iPhone 6s to the computer and tap on the “Toolbox” option to access different options, from which you need to select “Screen Unlock.”

click on screen unlock

  • Step 2: Tap on Respective Option and Answer Platform Questions

Afterward, hit the “Remove Apple ID” option and tap the “Unlock Now” button in the next window. Proceeding ahead, the platform will ask you some questions which you will need to answer. However, it is necessary to ensure that your Apple iPhone 6s has “Screen Lock” and “2FA” enabled.

proceed with remove apple id

  • Step 3: Enable Recovery Mode and Choose System Version

Then, put your device in Recovery Mode so that the platform can detect the “Device Model.” With this, you will need to choose “System Version” in the respective window and tap on the “Start” button. Required firmware will start downloading that is suitable to your device.

hit the start button

  • Step 4: Disable Apple ID on Your Device

On its successful completion, you will be notified from the platform, after which you are required to proceed by clicking on the “Unlock Now” button. A prompt will pop up on the screen; type the code in it and hit “Unlock.” This will remove the Apple ID passcode successfully in just a few moments.

click on unlock now button

Part 3: How To Perform Apple ID Reset Security Questions Using iForgot Website

Apple offers multiple avenues for users to perform essential security protocol changes, one of which is through the iForgot website. This website serves as a valuable resource for Apple device users in various scenarios. These include forgotten passwords, 2FA issues, account recovery, and unlocking Apple IDs. Here is the process of Apple ID reset security questions using the iForgot website:

  • Step 1. Begin by opening your web browser and navigating to the iForgot website at https://iforgot.apple.com/. You will then be asked to input your Apple ID. After entering your Apple ID, proceed by clicking the “Continue” button.

enter your apple id email

  • Step 2. On the following page, you’ll encounter various options for account recovery. Opt for “I need to reset my security questions” and click “Continue.” For added security measures, Apple will request you to confirm your identity.

proceed with reset my security questions

  • Step 3. After your identity has been successfully verified, you’ll receive prompts to establish new security questions. Once you’ve created your new security questions, remember to save the changes.

add new security questions

Part 4: How To Reset the Apple ID Questions by Contacting the Customer Support

Contact Apple’s Customer Support if you have failed to reset your Apple ID security questions. They are well-equipped to assist with a wide range of device-related problems. You can use the following guide on how to reset the security questions on Apple ID via Apple Customer Support:

  • Step 1: Begin by visiting the Apple Support website located at https://getsupport.apple.com/. Once there, use the search bar to type your issue. In this section, look for and click on “ Change my Apple ID security questions.”

tell your issue

  • Step 2: After selecting your issue, you will be presented with various support articles and options. Scroll down and choose the desired option from the “Contact” section. Follow the on-screen instructions to contact Apple support and provide details about your issue.

contact the apple support

Conclusion

To summarize, we’ve explored the importance of Apple ID security questions. We provided you with different ways on how to reset the security questions on Apple ID. The article highlighted the significance of security in the Apple ecosystem. It also explained the role security questions play in protecting your account.

We discussed the various reasons why you might want to reset your Apple ID security questions. You learned how to reset your security questions through your Apple ID account settings and via the iForgot website. Additionally, we introduced Wondershare Dr.Fone as a reliable solution for unlocking your Apple ID. Dr.Fone offers a user-friendly interface, a high success rate, and the ability to resolve various iOS device issues.


  • Title: Your Account Has Been Disabled in the App Store and iTunes On iPhone 6s?
  • Author: Alma
  • Created at : 2024-07-14 11:56:43
  • Updated at : 2024-07-15 11:56:43
  • Link: https://apple-account.techidaily.com/your-account-has-been-disabled-in-the-app-store-and-itunes-on-iphone-6s-by-drfone-ios/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Your Account Has Been Disabled in the App Store and iTunes On iPhone 6s?